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Product Concierge/Delivery Specialist
4 months ago
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way.
At Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.**Health/Life & Disability Benefits**
* Group Health Plan
* Voluntary Insurance
* Employer Assistance Program
* Flexible Spending Account Plan
**Benefits for Every Day**
* Payroll Direct Deposit
**Benefits for Tomorrow**
* Paid Holidays
* Vacation
* Paid Sick time
* 401K Retirement Plan
**Responsibilities** The Delivery Specialist focuses on assisting salespeople in delivering vehicles in an informative and accommodating fashion. The Delivery Specialist must be friendly, enthusiastic, articulate, and be a self-motivated team player, maintaining a positive attitude and excellent work ethic. Delivery Specialist must be willing and able to work evenings, weekends, and Holidays as needed.
* Must possess superior product knowledge and stay current on all available Mercedes Benz training including certificate requirements.
* Deliver an exceptional guest experience.
* Must be proficient in the demonstration of all Mercedes Benz vehicles..
* Responsibilities include but are not limited to preparing a vehicle for delivery, the gathering of books, keys and documentation as needed for finance.
* Must complete a final quality inspection of the sold vehicle for cleanliness and condition before guest takes delivery noting any damages or discrepancies on delivery checklist.
**Qualifications**
* High School graduate or equivalent
* Excellent driving skills and clean Motor Vehicle Record
* Good interpersonal skills
* Consistent record of achieving or over-achieving goals
* Extraordinary communication skills and superior customer service skills
* Professional appearance and work ethic
* Positive outlook with a high-energy personality
* Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Apply for Product Concierge/Delivery Specialist**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed Military Experience Yes No Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 1/25/2022