Insurance Customer Service Representative Commercial Lines

2 months ago


Austin, United States Independent Insurance Agents of Texas (IIAT) Full time

Rowley Insurance is a small, commercial insurance agency located in North Central Austin for over 70 years. The agency is seeking a full-time, long-term Customer Service Representative to support commercial insurance policy sales, account management, and policy renewals. This includes but is not limited to managing existing policy renewals, assisting our customers with day-to-day questions and policy maintenance, data processing and input, and operations support (answering phones, processing payments, etc.). Please include a resume when inquiring about this job.

Qualifications:

  • Insurance industry experience preferred
  • Knowledge and comfort with Microsoft Outlook, Word, and Excel
  • Excellent written and oral communication skills
  • Customer service experience
  • Good attitude and ability to work well with others
  • AMS360 experience preferred but not required
Main responsibilities include:
  • Answering phone (excellent phone skills needed)
  • Data entry
  • Other miscellaneous office duties: processing payments, distributing inbound and outbound mail, managing office supplies, etc.
  • Hours: 8:30-5:00

Job Type: Full-time

Compensation: $18.00 - $22.00 per hour starting

Compensation: $18.00 - $22.00 per hour

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place Working with an IIAT member agency is a great career choice

IIAT members are Trusted Choice® independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.

IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?

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