ABI Investigative APO

Summary:

The Asset Protection Officer (APO) is responsible for securing all of The United Family's assets while providing a safe work environment for our team members and a safe shopping environment for our guests. He/She will perform job duties to include apprehending and deterring shoplifters, monitoring internal compliance policies and other duties as assigned.

Key Responsibilities:

• Facilitating a safe working environment for our team members.
• Providing a safe shopping environment for our guests.
• Proactively monitoring security cameras for theft/fraud/ORC related activity.
• Apprehending suspected shoplifters while following company guidelines.
• Deterring shoplifting suspects when safe apprehensions cannot be made.
• Participating in corporate shrink reduction programs.
• Completing incident reports related to internal/external theft and submitting a video request.
• Submitting fraud alerts to notify neighboring stores of suspected theft/fraud activity.
• Perform other duties as assigned by the Asset Protection Officer Manager (APOM).

Key Requirements:

• Must be 18 years of age or older.
• Commissioned law enforcement officer preferred but not required.
• Strong verbal and written communication skills.
• Ability to verbally de-escalate stressful situations.
• Ability to function well in high pressured situations and make sound decisions.
• Ability to perform all physical aspects of the job, including but not limited to bending, standing in place, lifting, squatting, climbing, walking, sitting for long periods and at times running.
• Ability to accept supervisory coaching related to performance, work habits and attitude.
• Ability to learn, use, and operate various computer software programs and other electronic tools.
• Ability to multitask.

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

Our Mission

Ultimate Service Superior Performance Positive Impact

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