Patient Service Representative
2 months ago
Job DetailsJob Location24-00-Greenville - Greenville, NCDescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following:Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary.Screens visitors and responds to routine requests for information from patients and vendors.Maintains office equipment and office supplies in the front office areas.Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.Opens, date stamps, and delivers mail daily as assigned.Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate.Keeps the patient reception area neat and clean at all times throughout the day.Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients.Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate.Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.Ensures proper posting of charges into the practice management system daily as assigned.Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.Closes the office each day, according to protocol.Determines uncollectible balances and refers such accounts to the Practice Manager.Assists in other front office duties at the request of the Practice Manager.OtherFacilitates any physician requests throughout the day.Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners.Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow.Attends all regular staff meetings.Performs all other tasks and projects assigned by the Practice Manager.Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.Supervisory ResponsibilitiesThis job has no supervisory responsibilities.Typical Physical DemandsPosition requires full range of body motion including manual and finger dexterity and eye-handcoordination. Involves standing and walking. Employee will occasionally be asked to lift andcarry items weighing up to 30 pounds. Normal visual acuity and hearing are required.Employee will work under stressful conditions, and be exposed to bodily fluids on a regularbasis.Typical Working ConditionWork is performed in a reception area and involves frequent contact with patients. Work maybe stressful at times. The employee must be comfortable dealing with conflicts and askingpatients for money. Interaction with others is constant and interruptive. Contact involvesdealing with sick people.QualificationsEDUCATIONAL REQUIREMENTS:High school diploma required.QUALIFICATIONS AND EXPERIENCE:Minimum of two years of experience in a medical office or customer service position.Proven success asking for payment, making change, and balancing a cash drawer.Working knowledge of basic managed care terminology and practices.Familiarity with scheduling and rearranging appointments effectively.Comfortable using email, word processing and interacting with Internet applications.Working knowledge of practice management and electronic health record software. GE Centricity is a plus.Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency.Neat, professional appearance.Strong written and verbal communication skills.Bi-lingual is a plus, not required
-
Patient Services Representative
4 weeks ago
Greenville, South Carolina, United States Doctors CareUCI Medical Affiliates, Inc. Full timeJob Summary: We are seeking a highly skilled Patient Services Representative to join our team at Doctors Care Berea. The ideal candidate will have excellent customer service skills, medical terminology knowledge, and computer skills. The Patient Services Representative will be responsible for greeting patients, assisting with paperwork, maintaining the...
-
Patient Service Representative
4 weeks ago
Greenville, South Carolina, United States Bon Secours Full timePatient Services Representative Job SummaryThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referrals, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and...
-
Patient Service Representative
6 days ago
Greenville, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Greenville, NC Hours: M -Th - 7am-5pm & F - 7am - 2:30pm Department Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare registration or customer...
-
Patient Service Representative
5 days ago
Greenville, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Wilson, NC Hours: M -Th - 8:00am - 5:00pm & Fri - 8:00am - 2:30pm Department Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare registration or...
-
Phlebotomist Patient Services Representative
4 weeks ago
Greenville, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 2 MonthsLocation: Greenville, ScWork Type: Shift/Time Zone: Monday - Friday 7.45 am - 4. 45 pm/ EASTERNJob Description:Are you a compassionate and skilled phlebotomist with a passion for patient care? We're seeking a dedicated Patient Services Representative II to join our team.Key...
-
Patient Services Representative
2 months ago
Greenville, United States Cleveland Children's Clinic Full timeJob Summary:The Patient Services Representative at Cleveland Children's Clinic in Greenville, Mississippi is a full-time, individual contributor role in the healthcare industry.This position focuses on providing exceptional customer service and support to patients and their families at our clinic.The ideal candidate will have a passion for working with...
-
Patient Service Representative
4 weeks ago
Greenville, South Carolina, United States Bon Secours Mercy Health Full timeJob Summary:The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referrals, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.Key Responsibilities:Provides...
-
PRN Patient Service Representative
2 weeks ago
Greenville, United States US Radiology Specialists Full timeAmerican Health Imaging has an entry-level Patient Service Representative in Greenville, SC. No medical experience required! We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! This is a PRN position. Duties & Responsibilities: Schedule Patients for Diagnostic Exams and Procedures Assist with...
-
Patient Services Representative PRN
3 months ago
Greenville, United States Doctors CareUCI Medical Affiliates, Inc. Full timeTitle: Patient Services Representative Location: Doctors Care Berea Status: PRN Who Are We? UCI Medical Affiliates, Inc. (UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ Progressive Physical Therapy facilities located throughout South Carolina. For decades...
-
Patient Services Representative PRN
3 months ago
Greenville, United States Doctors CareUCI Medical Affiliates, Inc. Full timeTitle: Patient Services RepresentativeLocation: Doctors Care BereaStatus: PRNWho Are We?UCI Medical Affiliates, Inc. (UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ Progressive Physical Therapy facilities located throughout South Carolina. For decades our...
-
Patient Services Representative Lead
4 weeks ago
Greenville, United States Spectrum Health Full timeStarting pay is per hour or higher depending on years of experience. Practice and Culture This position will be a lead for schedulers at 6 community cancer centers acting as a subject matter expert on scheduling workflows and providing training to staff that are involved in provider scheduling such as Patient Service Representatives, Medical...
-
Patient Services Representative, FT, Days
2 months ago
Greenville, United States Prisma Health Full timeResponsible for aspects of front office management and operation as assigned. Essential Functions. All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Patient Services, Representative, Patient, Payment, Claims, Insurance, Healthcare
-
Patient Service Representative
3 months ago
Greenville, United States Bon Secours Health Full timeThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Representative, Cardio, Physician, Patient, Patient Services, Service, Healthcare
-
Greenville, United States Bon Secours Health Full timeThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Cancer, Representative, Patient, Patient Services, Service, Skills, Healthcare
-
Greenville, United States Bon Secours Health Full timeThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Representative, Physician, Oncology, Hematology, Patient, Patient Services, Healthcare
-
Patient Service Representative
2 months ago
Greenville, United States Bon Secours Health Full timeThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Representative, Cardio, Physician, Office, Patient, Patient Services, Healthcare
-
Patient Service Representative
4 weeks ago
Greenville, United States Bon Secours Health Full timeThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Representative, Office, Oncology, Hematology, Physician, Patient, Healthcare
-
Patient Access Representative
1 month ago
Greenville, North Carolina, United States Vidant Health Full timeJob Title: Patient Access Representative Job Summary: We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Vidant Health. Key Responsibilities: * Perform patient registration and verify patient information * Interpret and counsel patients on insurance benefits * Maintain knowledge of medical terminology...
-
Patient Access Representative
4 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob Title: Patient Access RepresentativeAbout the Role: We are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will be responsible for performing patient registration, providing insurance benefits interpretation and counseling, and maintaining medical terminology skills and...
-
Patient Service Representative
7 days ago
Greenville, United States Solis Mammography Full timePatient Service RepresentativeLooking to elevate your career? Join us! Location: Wilson, NCHours: M -Th - 8:00am - 5:00pm & Fri - 8:00am - 2:30pmDepartment Highlights:Patient-Focused TeamCohesive and Friendly EnvironmentSupportive and Encouraging AtmosphereHere is what you will need: High School diploma;Two years of healthcare registration or customer...