Call Center Representative/CSR

6 days ago

Louisville, United States Actalent Full time
Hiring for Customer Service Representative

Job Description

We are seeking a dedicated Customer Service Representative to join our team. You will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals. This role involves handling a high volume of incoming and outgoing calls, accurately capturing information, and providing tracking and shipping details for medications. You will also assist new and returning patients with their application processes.
Essential Skills
  • Experience in customer service, particularly in high volume call centers.
  • Ability to multitask and perform detailed work.
  • Proficient computer skills, including Microsoft Word.
  • Strong problem-solving abilities and capability to resolve issues effectively.
  • Experience in handling multiple scheduling tasks efficiently.
  • Knowledge of HIPAA regulations.
Qualifications
  • High school diploma or GED.
BENEFITS
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Pay and Benefits

The pay range for this position is $17.00 - $17.00
•Medical, dental & vision
•Critical Illness, Accident, and Hospital
•401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
•Life Insurance (Voluntary Life & AD&D for the employee and dependents)
•Short and long-term disability
•Health Spending Account (HSA)
•Transportation benefits
•Employee Assistance Program
•Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type

This is a fully onsite position in Louisville,KY.
Application Deadline

This position will be accepting applications until Dec 4, 2024.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

  • Call Center Representative/CSR

    1 week ago

    Louisville, United States Actalent Full time

    Job DescriptionJob DescriptionHiring for Customer Service RepresentativeJob DescriptionWe are seeking a dedicated Customer Service Representative to join our team. You will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals. This role involves handling a high...

  • CSR/ Call Center

    4 weeks ago

    Louisville, United States Actalent Full time

    Job Title: Customer Service Representative Job Description We are seeking a dedicated and detail-oriented Customer Service Representative to join our growing team. The ideal candidate will handle incoming and outgoing calls, assist patients and healthcare providers, and manage various administrative tasks in a high-volume call environment. This is an...

  • Call Center/CSR

    4 weeks ago

    Louisville, United States Actalent Full time

    Job Title: Customer Service Representative Job Description We are seeking a dedicated Customer Service Representative to join our growing company. You will be responsible for handling calls, emails, and other requests from patients and healthcare providers, ensuring excellent service and meeting service level goals. This role offers opportunities for growth...

  • Call Center/CSR

    1 month ago

    Louisville, United States Actalent Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeJob DescriptionWe are seeking a dedicated Customer Service Representative to join our growing company. You will be responsible for handling calls, emails, and other requests from patients and healthcare providers, ensuring excellent service and meeting service level goals. This role...

  • Call Center Representative

    13 hours ago

    Louisville, United States Actalent Full time

    Hiring for Customer Service Representative/Call Center Representative Job Description We are seeking a dedicated Customer Service Representative to join our team. You will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals. This role involves handling a high...

  • Customer Service Representative

    1 month ago

    Louisville, United States Ai Group Full time

    Advanced Innovations is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level CSR to assist with our firm's strategic and productive...

  • Call Center Customer Service Representative

    1 month ago

    Louisville, United States Ajilon Full time

    Ajilon - JobID: 45C480EC-731B-40CE-8DDC-78F6098A9706 [Call Center Representative] As a Call Center Customer Service Representative at Ajilon, you'll: Identify claims information and provide accurate information to all internal and external clients; Document all calls and ensure timely follow up; Answer a high volume of inbound calls; Perform basic clerical...

  • Onsite Call Center Representative

    4 weeks ago

    Louisville, United States Chewy Full time

    Chewy - Other [Customer Service Rep] As a Call Center Representative at Chewy, you'll: Engage directly with customers through multiple channels (inbound phone calls, chats, email) regarding many topics (from helping customers shop for their new pet to finding that perfect chew toy or even problem-solving when something doesn't go as planned); Research and...

  • Onsite Call Center Representative

    2 weeks ago

    Louisville, United States Chewy Full time

    Chewy is hiring with starting wages up to $17.75 per hour Phone interviews are available! JOB SUMMARY: Chewy, the fastest growing licensed pharmacy e-commerce retail businesses in the market today, is seeking Full-Time motivated and confident Pharmac Call Center, Representative, Pharmacy Technician, Healthcare, Business Partner, Manufacturing, Retail

  • Call Center Representative

    3 weeks ago

    Louisville, United States City Wide Facility Solutions Full time

    Are you passionate about lead generation and social media? Do you enjoy creating opportunities that lead to successful sales? If you're looking for a role that offers commission potential along with a solid base salary, wed love to hear from YOU! City Wide, the top management company in the building maintenance sector, provides effective solutions for...

  • Call Center Representative

    2 months ago

    Louisville, United States City Wide Facility Solutions Full time

    Are you passionate about lead generation and social media? Do you enjoy creating opportunities that lead to successful sales? If you're looking for a role that offers commission potential along with a solid base salary, we'd love to hear from YOU! City Wide, the top management company in the building maintenance sector, provides effective solutions for...

  • Call Center Representative

    2 months ago

    Louisville, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH Recruitment Solutions is seeking for Customer Service Representatives for a call center in Louisville, KY. Contract role for 6 months.Hours:Monday-FridaySeveral shifts available– 8-4:30, 9-5:30, 10-6:30 ESTFirst two weeks of training will be 8:30am-5pmEducation and Experience:Minimum Highschool degree or GPAMinimum 1 year...

  • CSR/Call Center/ Customer Support/patient Service Representative

    2 weeks ago

    Louisville, United States Actalent Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeJob DescriptionWe are seeking a dedicated Customer Service Representative to join our team. You will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals. This role involves handling a high...

  • Call Center Rep

    3 weeks ago

    Louisville, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 9DFAA8CCB3644AC1873791B1AF8078EC [Call Center Representative] As a Call Center Representative at Kelly Services, Inc., you'll: Handle a high volume of inbound and outbound customer service calls; Enter conversations into a database to be followed up with; Get detailed information from customers to understand how you can assist...

  • Call Center Representative

    4 weeks ago

    Louisville, United States Ellis and Badenhausen Ortho Full time

    Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our...

  • Call Center Representative

    1 week ago

    Louisville, United States Kelly Full time

    *TITLE: Call Center Rep*Looking for Customer Service Reps in Louisville, KY (40299)! Great opportunity at a great company! Up to a $600 attendance bonus!*CANDIDATE REQUIREMENTS:** 1-2 years of Call Center experience* One (1) year of work experience in a pharmacy or medical setting preferred* Must have proven ability to provide consistently high-quality of...

  • Call Center Representative

    4 days ago

    Louisville, United States Kelly Full time $17

    *TITLE: Call Center Rep*Do you have the skills to fill this role Read the complete details below, and make your application today.Looking for Customer Service Reps in Louisville, KY (40299)! Great opportunity at a great company! Up to a $600 attendance bonus!*CANDIDATE REQUIREMENTS:** 1-2 years of Call Center experience* One (1) year of work experience in a...

  • Call Center Representative

    4 days ago

    Louisville, United States Kelly Full time

    *TITLE: Call Center Rep*Do you have the skills to fill this role Read the complete details below, and make your application today.Looking for Customer Service Reps in Louisville, KY (40299)! Great opportunity at a great company! Up to a $600 attendance bonus!*CANDIDATE REQUIREMENTS:** 1-2 years of Call Center experience* One (1) year of work experience in a...

  • Call Center Representative/customer Service/csr/front Desk/front Office

    2 weeks ago

    Louisville, United States Actalent Full time

    Job DescriptionJob DescriptionHiring for Customer Service RepresentativeJob DescriptionWe are seeking a dedicated Customer Service Representative to join our team. You will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals. This role involves handling a high...

  • Call Center Representative/customer Service/csr/front Desk/front Office

    1 week ago

    Louisville, United States Actalent Full time

    Hiring for Customer Service Representative Job Description We are seeking a dedicated Customer Service Representative to join our team. You will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals. This role involves handling a high volume of incoming and...