Complex General Manager

1 week ago


Jackson, United States Schulte Full time
Schulte Hospitality Group is seeking a dynamic, service-oriented Complex General Manager to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Managing budgets and financial plans and controlling expenditure

Oversees hotel operations under the direction of the General Manager

Ensures overall guest satisfaction to drive brand metrics

Ensures compliance with brand standards

Maintaining statistical and financial records

Setting and achieving sales and profit targets

Recruiting, training, and monitoring staff

Planning work schedules for individuals and teams

Meeting and greeting customers

Dealing with customer complaints and comments

Addressing problems and troubleshooting

Ensuring events and conferences run smoothly

Supervising maintenance, supplies, renovations, and furnishings

Dealing with contractors and suppliers

Ensuring security is effective

Carrying out inspections of property and services

Ensuring compliance with licensing laws, health and safety, and other statutory regulations

Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

Minimum of two (2) years' experience as an Assistant General Manager

Bachelor's Degree in Hospitality Management or Business preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to communicate effectively verbally and in writing

Demonstrated ability to lead a team

Excellent attention to detail

Financial savvy

Proficient in Microsoft Office

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

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