Client Partner
3 months ago
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In ten countries and 49 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 700 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Who You'll Work With
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Client Partners are regularly and closely engaged with their clients -- understanding their client's strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are highly aware of the delivery work in which Slalom is engaged, and work with Slalom teammates to drive excellent delivery.
Role: Client Partner
Leveling: Senior Director
Industry: Media & Telecommunications
What You'll Do
A Client Partner works to build close relationships with a portfolio of clients by engaging and understanding the needed strategies and objectives within this specific environment. This opportunity aligns to our Media & Telecommunications (M&C) market domain.
The main responsibilities are focused around representing Slalom's technical services at the assigned account(s), helping set strategic direction, delivering solutions, leading/coaching teams, driving sales, and account management.
- You are the trusted advisor strategically driving the full cycle of projects from pursuit to delivery
- Maintain and build Slalom's footprint within your assigned account(s)
- Partner with your client(s) to help influence strategic business + technical direction and identify ways Slalom can come in to help them achieve business objectives
- Maintain a utilization target between 20-30%
- Drive revenue responsibility between $20+MM (depending on client)
- Identify opportunities for growth/maturation of Slalom offerings, and sets the direction for that growth
- Provide oversight and governance of sold/managed engagements
- Drive business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering
- Maintain awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
- Oversee technical project delivery quality assurance
- Assign tasks when resources are between projects
- Facilitate client satisfaction surveys (where applicable)
- Manage project teams ranging from 2-10 consultants on-site
- Responsible for staffing and utilization of team
- Minimum 15+ years of account/delivery management experience.
- Consulting experience within a professional services focused environment
- Advanced technical project delivery including all aspects of program/project management
- Previous P&L and/or revenue generating responsibilities
- Excellent negotiation, conflict management, problem solving and decision making skills
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
Compensation: $189,000 to $270,000 + variable bonus
Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.
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