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Client Relationship Associate

4 months ago

Salem, United States WorkSource Oregon Full time

** Please note, this is not a direct position with WorkSource Oregon. WorkSource Oregon is conducting this recruitment on behalf of a company based in the Portland Metro area. **

We're a family-owned small business, specializing in employee drug testing, vehicle DOT compliance, and fleet performance. Our mission to safeguard informs everything we do. We're stewards of knowledge who are making transportation safer - on the road, on your team, and around the nation - by building lasting, trusted partnerships.

We're growing and seeking a Client Relations Admin to support our Vehicles Services and Drivers Services teams. You will thrive in this role if you're energized by supporting others and keeping complex systems organized. Your administrative support is essential to making the day-to-day operations run smoothly. Your care for meeting deadlines and being a dependable teammate equip our organization to serve our clients with excellence.

There's a lot to learn in our business. Your desire to learn and grow will set you up for success. Rest assured, we will provide knowledge and training in the regulatory concepts and our process as well as an introduction to our customers and industry.

REQUIREMENTS: High school diploma or some college. Excellent written and oral communication. Strong proficiency in MS Office Suite. Aptitude for learning new software. 2+ years in a customer service or administration role.

JOB DUTIES: Communicate with our internal team. Engage with partners and vendors. Complete daily tasks and responsibilities. Offer guidance and support to colleagues. Correspond by phone, email, and fax. Update client information across systems. Follow-up on statuses of various processes. Process invoices and payments. Engage with ongoing learning and training.

HOURS: Monday-Friday 8AM-5PM

EMPLOYER COMMENTS: Employer will conduct Background Check + Drug Screen (includes THC) Justice-involved encouraged to apply.

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