We have other current jobs related to this field that you can find below
-
Customer Service Representative
2 weeks ago
Chandler, United States Randstad North America, Inc. Full timeRandstad has an exciting new opportunity with a Fortune 500 bank in Chandler, AZ. This role will last at least a year in duration with a potential to go perm. If you are a person who can demonstrate empathy, enjoys assisting people and has excellent Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Staffing
-
Customer Service Representative
1 month ago
Chandler, United States Trescal Full time**Customer Service Representative** **Job Description** Job Title Customer Service Representative Location Chandler - Chandler, AZ US (Primary) Job Type Full-time Education High School Career Level Experienced (Non-Manager) Category Customer Service Job Ad **Trescal** is a growing company, looking for new talent to join our organization! We are the...
-
Customer Service Representative
1 month ago
Chandler, United States The LEGO Group Full timeRespond in a lively, reliable, knowledgeable, and engaging way to inbound consumer contacts your entire shift through phone calls, email, and live chat. Engage in both verbal and written communication. Use technology while helping consumers. Salesfor Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
-
Customer Service Representative
3 months ago
Chandler, United States Strategic Staffing Solutions Full timeCustomer Service Representative in Chandler, AZ at Strategic Staffing Solutions **Location:** **Experience:** Not Specified **Job Description** **Job Title: Customer Service Representative** **Role Type: Contract **W2 NoC2C**** **Location: Chandler, AZ** **Duration: 12 Months** **Required Qualifications:** 1 year of interacting with Customers,...
-
Customer Service Representative
2 weeks ago
Chandler, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
-
Bilingual Customer Service Representative
1 month ago
Chandler, United States LoanMax Title Loans Full timeLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. *CANDIDATES...
-
Outbound Customer Service Representative
3 months ago
Chandler, United States Pods Moving & Storage Full timeJob DescriptionJob DescriptionPODS Moving & Storage is looking for an experienced Outbound Customer Service Representative or Inbound Sales Representative to act as a liaison, provide service/ product information, resolve any problems, and offer any upsell products based on customer needs.This customer service representative will answer inbound calls and...
-
Customer Service Representative
7 days ago
Chandler, United States Emergency Air Full time**This is an on-site, in-office position** About Us Emergency Air Heating and Cooling delivers excellent air conditioning and heating repairs and upgrades throughout the greater Phoenix area. We take pride in providing our customers with world-class service. We are looking for energetic, social, charismatic, and motivated individuals who like talking to...
-
Customer Service Representative
7 days ago
Chandler, United States First Credit Union Full timeCUSTOMER SERVICE REPRESENTATIVE/MEMBER SERVICE AZ CENTRAL TOP COMPANIES TO WORK FOR IN ARIZONA 2023! Do you have a passion for helping others? Do you enjoy making a difference? Do you want to work with awesome co-workers? If you answered yes – we might be a good fit for you! We are proud of our history! Since 1929, we have been dedicated to delivering...
-
Customer Service Representative
3 months ago
Chandler, United States Scott Thomas - State Farm Agency Full timeJob DescriptionJob DescriptionScott Thomas - State Farm Agency, located in Chandler, AZ, is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person with the right skill set, someone with an outgoing...
-
Customer Service Representative
3 months ago
Chandler, United States Tee Jay Group Full timeJob DescriptionJob DescriptionBusy Chevron, located at 5139 Wild Horse Pass Blvd, Chandler, AZ , is looking for 2 - 3 part-time cashiers to join the team!>>> Stop in at the store and fill out an Application today.Shift: 1pm to 9pm with required weekend. Pay rate: $14.00 per hour. This position is the first point of contact for customers, so a friendly...
-
Customer Service Representative
2 months ago
Chandler, United States PROOF OPERATIONS LLC Full timeJob DescriptionJob DescriptionPest Control is a fast-paced, technologically-advanced pest control company that is expanding its operations. proof. prides itself on providing an unmatched service that is safe for family, home, and the environment. At the forefront of proof. are our core values, one of which is "We Evolve". At proof., we are always looking for...
-
Associate Customer Service Representative
3 months ago
Chandler, United States Wells Fargo Full time**Associate Customer Service Representative** Location: Chandler, Arizona **Job ID** R-126145 **About this role:** Wells Fargo is seeking an Associate Customer Service Representative... ****In this role, you will:**** * Support customers with inquiries on financial products and services * Identify ways to improve customer experience within established...
-
Customer Service Representative, Contract to Hire
3 months ago
Chandler, United States Vaco Los Angeles Full timeCustomer Service Representative, Contract to Hire in Chandler, AZ at Vaco **Location:** **Experience:** Not Specified **Job Description** Vaco has engaged with a Solar energy company in the Chandler area looking to bring on a Customer Service Representative. This role will field around 20-40 inbound calls per day, work on an assigned customer list of around...
-
Customer Service Representative in Tempe
3 months ago
Chandler, United States Mr Appliance Full timeWe at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 150 locations, we frequently have appliance repair job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training...
-
Insurance Customer Service Representative
1 month ago
Chandler, United States Jason Hagerty-District Office Full timeJob DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
-
Customer Service Representative
19 hours ago
Chandler, United States BCforward Full timeCustomer Service Representative BCforward is currently seeking a highly motivated Customer Support/Front Desk for Onsite Opportunity at Chandler, AZ 85225 Job Role: Customer Support/Front Desk Anticipated Start Date: 1-2 week Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date....
-
Customer Service Representative
7 days ago
Chandler, United States Collabera Full timeCustomer Service Representative (Level III) Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT...
-
Wireless Customer Service Representative
4 weeks ago
Chandler, United States DISH Full timeCompany SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...
-
Wireless Customer Service Representative
3 weeks ago
Chandler, United States DISH Full timeCompany Summary: DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...
![MAXIMUS](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
General information
Job Posting Title
Customer Service Representative - Bilingual Spanish, Healthcare
Date
Monday, July 8, 2024
City
Phoenix
State
AZ
Country
United States
Working time
Full-time
Description & Requirements
Customer Service Representative Bilingual Spanish, Healthcare
Location Phoenix, AZ (On-site Position)Hourly Base Pay $19.78 plus $1800+ in potential bonuses*
Schedule Regular and Limited-Service Full-Time schedules available
Please note, this posting is for both regular and limited service (FT) positions. All positions are on-site only. This job posting is for upcoming classes in Phoenix, AZ; hours, schedule, and targeted start date are discussed with recruiter.
Night shifts are highly desirable We offer a 10% shift differential for any hours worked between 7pm and 5am.
Providing Customer Care to America's Most Vulnerable.
Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team.
About the role
This position will provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Base rate $19.78/hr. + 10% shift differential for evening shifts
- $1800 + in bonus opportunities, including training completion, referrals and more*
- Additional $1000 in bonus opportunities for Limited-Service positions*
- 401k with company match
- Paid accrued Sick Leave and PTO plus 11 paid holidays
- Company paid, base employee Medical Coverage
- Employee Assistance Program (EAP)
- Employee Wellness and Discount Programs
- Flexible scheduling options
- A supportive environment with career development and promotional opportunities
- No cold calling, sales, or collection calls
?*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements- High School diploma or equivalent with 6 months of customer service experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak and read Spanish fluently
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOPhoenixEEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. Were proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Hourly Base Pay Minimum for this Position
$
19.78
Hourly Base Pay Maximum for this Position
$
19.78