Customer Service Representative

5 days ago

Logan, United States Advanced Call Center Technologies Full time

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives. You will receive paid, hands-on training in valuable computer skills, negotiation techniques, interpersonal communication and business processes. ACT offers a positive company culture with many opportunities for advancement – more than 90% of our leadership team started as Customer Experience Reps Working at ACT is more than just a job – it’s an opportunity to join something bigger. As an employee-owned company, employees have a path to becoming shareholders and co-owners in the company. When you join ACT, you are taking control of your future and benefiting directly from our company’s success. You will be personally rewarded for your contributions as our company shares grow in value. We offer: • Opportunities for promotion • Flexible schedules • Tremendous bonus opportunities • Fantastic supervisors and a positive environment • Employee Ownership Program – a company paid, long-term benefit • Healthcare and other benefits for you, your spouse, and/or children after 90 days • Paid time off and paid holidays after 90 days Position Summary: We will empower you to provide best in class service Customer Experience Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Experience Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: • Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. • Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions. • Multi tasks to document while speaking with the consumer. • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients’ specific quality standards. • Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. • Is consistently at work and on time • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. • Other duties as requested by management Minimum Qualifications Must be able to successfully pass criminal background check Data entry and basic computer skills Previous Call Center or similar customer service experience preferred Education: High School diploma or GED. ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

  • Customer Service Representative

    4 weeks ago

    Logan, United States Genuine Parts Company Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Genuine Parts Company. As a Customer Service Representative, you will be responsible for accurately fulfilling customer orders and managing incoming customer calls.Key Responsibilities:• Respond to customer inquiries regarding products and provide quotes and...

  • Customer Service Representative

    1 month ago

    Logan, Utah, United States Advanced Call Center Technologies Full time

    Customer Service RepresentativeAt Advanced Call Center Technologies, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, resolving issues, and exceeding customer...

  • Customer Service Representative

    4 weeks ago

    Logan, Utah, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...

  • Client Service Representative

    4 weeks ago

    Logan, Utah, United States Corporation Service Company Full time

    Job Description**Client Service Representative**We are seeking a highly skilled Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build strong relationships with clients to...

  • Sr Customer Service Representative

    2 months ago

    Logan, United States Thermo Fisher Scientific Full time

    Thermo Fisher Scientific is the world leader in serving science, with approximately 100,000 employees. We give our people the resources and opportunities to make significant contributions to the world. Your work will be challenging and have real-worl Customer Service Representative, Customer Service, Representative, Skills, Manufacturing, Management, Retail,...

  • Customer Service Representative

    4 weeks ago

    Logan, Utah, United States Tyler Technologies Full time

    We are seeking a skilled Customer Service Representative to join our team at Tyler Technologies. As a Customer Success Specialist, you will be responsible for managing incoming calls, online chat, and customer service inquiries. Your excellent interpersonal skills and ability to troubleshoot customer service inquiries will make you a valuable asset to our...

  • Customer Service Representative

    4 weeks ago

    Logan, Utah, United States Dynata Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Dynata. As a Telephone Interviewer, you will be responsible for conducting surveys over the phone and recording responses with accuracy.Responsibilities:Conduct surveys over the phone and record responses with accuracyAbility to read, write, and speak English...

  • Insurance Customer Service Representative

    4 weeks ago

    Logan, United States Staff My Agency Full time

    As a valued member of our team at Staff My Agency, we are seeking a highly motivated and customer-focused Licensed Insurance Customer Service Representative to join our winning team.Key Responsibilities:Establish and maintain strong customer relationships through timely follow-ups and exceptional service.Provide accurate and friendly customer service,...

  • Customer Service Representative

    4 weeks ago

    North Logan, United States Dynata Full time

    We are seeking a skilled Customer Service Representative to join our team at Dynata. As a Customer Service Representative, you will be responsible for conducting outbound surveys with respondents and accurately recording their answers. These surveys cover a range of topics, from politics to customer satisfaction, and are used by our clients to inform their...

  • Customer Service Representative

    2 months ago

    Logan, United States Advanced Call Center Technologies Full time

    Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...

  • Customer Service Representative

    2 months ago

    Logan, United States Advanced Call Center Technologies, LLC. Full time

    Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and...

  • Customer Service Ambassador for Business Growth

    4 weeks ago

    Logan, United States Corporation Service Company Full time

    {"Company Overview": "At Corporation Service Company, we empower our customers to achieve their goals through exceptional service and innovative solutions. With a presence in over 100 countries, we deliver knowledge-based solutions to a wide range of clients, including 90% of the Fortune 500. Our business spans multiple industries, ensuring a dynamic and...

  • Sr Customer Service Representative

    2 months ago

    Logan, United States Thermo Fisher Scientific Full time

    Work Schedule First Shift (Days) Environmental Conditions Office Job Description Thermo Fisher Scientific is the world leader in serving science, with approximately 100,000 employees. We give our people the resources and opportunities to make significant contributions to the world. Your work will be challenging and have real-world impact. You will be...

  • Customer Service Representative

    2 weeks ago

    logan, United States Advanced Call Center Technologies, LLC. Full time

    Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and...

  • Customer Service Representative

    2 days ago

    logan, United States Advanced Call Center Technologies, LLC. Full time

    Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and...

  • Customer Service Representative

    10 hours ago

    logan, United States Advanced Call Center Technologies, LLC. Full time

    Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and...

  • Customer Service Associate

    4 weeks ago

    Logan, New Mexico, United States Family Dollar Full time

    At Family Dollar, we're looking for a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers. Your primary duties will include greeting customers, assisting them with merchandise selection, and completing cash register transactions. You will also be...

  • Customer Service Representative

    6 days ago

    Logan, United States Advanced Call Center Technologies, LLC. Full time

    Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our...

  • Customer Service Representative

    5 days ago

    Logan, United States Advanced Call Center Technologies, LLC. Full time

    Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Wednesday, October 2, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our...

  • Customer Service Representative

    4 weeks ago

    Logan, Iowa, United States Yesway Full time

    Key Responsibilities:• Ensure a positive guest experience by providing timely and efficient service.• Resolve customer complaints and concerns in a professional manner.• Maintain a clean and organized store environment, including merchandise and facilities.• Perform other duties as assigned by management.About Yesway:Yesway is a leading retailer...