Deployment Technician I

19 hours ago


Oregon, United States Stefanini Group Full time

Details: Our client is looking for a Deployment Technician with experience supporting a Windows 10 migration of old devices to new devices. This will be a very hands on position and candidates must be willing to crawl under desks while being professional. The candidate will interact with customers on a daily basis and must have sharp organizational and communication skills in order to schedule customer visits and meet the target time given to complete tasks. This candidate must be able to work independently as well as working closely with a team. Complete and troubleshoot Data Migration from old pc to new pc. Test and clean PCs, laptops and other related hardware as needed. Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade. Set up, configure and add all required hardware during upgrade. Restore all user and configuration data from user's backup. Provide technical support to end users via telephone or deskside. Assist in researching and documenting improvements to processes upon discovery. Assist coworkers in resolution of end users' technical issues post migration. Able to perform in a fast-paced environment. Job Requirements Details: Complete and troubleshoot Data Migration from old pc to new pc. Test and clean PCs, laptops and other related hardware as needed. Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade. Set up, configure and add all required hardware during upgrade. Restore all user and configuration data from user's backup. Provide resolution of end user's technical issues post migration. Provide technical support to end users via telephone or deskside. Assure that all tickets requiring follow up work and/or calls are resolved to closure within target Assist in researching and documenting improvements to processes upon discovery. Assist coworkers in resolution of end users' technical issues Able to perform in a fast-paced environment. Strong organizational and communications skills. Able to handle multiple tasks. at the same time. 1 to 3 years of experience. Quick learner and focused. What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. Pay Range: Based on Experience



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