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Cashier
4 months ago
We are currently looking for a Part Time 38 Cashier to join our C545 Cashier Unit 2 team located at the Chickasaw Travel Stop #545.
Summary:
Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service and ensures a winning experience.
Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Cleans assigned area
- Cleans and sweeps floors
- Cleans and sanitizes bathrooms
- May empty ash trays
- Disposes of trash
- May clean exterior areas such as parking lots and sidewalks
- Aligns seats close to machines in gaming areas
* Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
- Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
- Provides accurate change for cash purchases
- Processes discounts, refunds, exchanges, coupons accurately
- Balances register/terminal and completes reports for receipts, cash balance
- May perform minor trouble shooting of POS
- Maintains accurate cash count and assume responsibility for any shortages at end of shift
- May be responsible to confirm POS pricing updates
* Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift
* Stocks inventory; several times during shift by placing products on display shelf for customer availability
* Promotes products to increase guest satisfaction and store sales
* All other duties as assigned
Competencies:
Essential:
* Follow instructions, both written and oral
* Adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Communicates verbally with team, departments, guests and management
Skills:
Essential:
* Quickly and accurately count back customer's change
Experience:
Essential:
* No prior experience required.
Nonessential:
* 1 year directly related experience
Education:
Nonessential:
* High School, GED or Equivalent
Credentials:
Essential:
* Pass gaming background check
Working Conditions:
Essential:
* May work where cigarette smoking occurs
* Sometimes lift and or carry up to 50 lbs
* Standing up to 100% of shift
* Walk up to 100% of shift
