Business Development manager
7 days ago
Pennant International Group is a market leading, technology driven business with a global customer base. We provide systems support and training solutions to defense departments and major OEMs worldwide designed to enable users to maximize operational and maintenance efficiency. We ensure systems are where they are needed, when they are needed and that they work. We address the market through three key business lines: The Group operates worldwide, with offices in Europe, North America and Australasia, and employs over 140 colleagues, who are an innovative and ambitious group of people. Pennants extensive portfolio is achieved through our global teams. Our Values We aim for excellence by using our knowledge and expertise to create world class solutions (Innovation), continuously strive to improve (Quality), deliver on our commitments (Performance), take responsibility (Teamwork), and believe that everyone matters (Respect). Our values drive our daily interactions, support a culture of collectiveness and collaboration whilst challenging continued performance. Annual bonus up to 7.5% of salary Enhanced maternity leave Access to free and confidential 24/7 employee support 401k Professional membership reimbursement Access to discounts at many retailers, day out destinations and gyms About the Role Reporting to the Head of IPS, The Business Development Manager USA is responsible for the end-to-end business winning activity to support the North American Integrated Product Support software and services offering. The nature of the role is proactive hunting for business opportunities and then pursuing and closing them using solution selling and trusted partner techniques. KEY RESPONSIBILITIES AND DUTIES Manage regional customer accounts to include strategic partnerships, new opportunities, upgrades, maintenance, and support (i.e., major programmes, proposals, quotes, maintenance renewals, etc.) Maintain a detailed knowledge of North American markets and maintain close liaison with all sources of pertinent business knowledge. Work with the marketing team to identify symposia and exhibitions to attend which will increase Pennants visibility in the marketplace and contribute to business growth. Monitor tender opportunities and ensure that the Company is included on the lists of suppliers to receive invitations to tender. Coordinate with Support teams on customer requests that require Sales input (i.e., contract renewals, requests for spares, ad-hoc tasking, etc.) Population of Customer Relationship Management (CRM) and sales pipeline tool Working with the Head of IPS & Strategic Development to develop market growth strategies which will deliver the annual business growth targets. Contribute to the establishment of a Global support engineering consultancy service. Increase the profile of Pennant UK in the support engineering space through appropriate participation in Working Groups and industry bodies. Support to the sales and marketing team as they develop the support engineering portfolio including advice and commercial support to business development and bids. OTHER RESPONSIBILITIES Engagement with specialist Industry groups across the IPS discipline. This role plays a vital part in upholding and promoting the company's core values: Respect - Demonstrate respect for colleagues and uphold a positive and inclusive work environment. Teamwork - Collaborate effectively with team members to achieve common goals and project objectives which contribute to a supporting and cooperative team atmosphere. Innovation - Actively participate in the generation of new ideas and the improvement of existing processes, adapting to change, and embracing innovation. Performance Aim to exceed performance goals and targets set by your manager, seeking feedback and continuously work to enhance your skills and knowledge. Quality - Ensure that all tasks and deliverables meet quality standards, following established QMS procedures to deliver exceptional results. About You To be suitable for this role, you will have the following skills: Demonstrable competence of Solution Selling and development of Trusted Partnerships. Demonstrable evidence of a network within defense consultancy. Tenacity to see complex projects through to successful completion. Leadership and organizational abilities. Along with the below qualifications and experience: A Bachelors degree or equivalent suitable experience in a relevant field Trained in the production of business winning proposals (Shipley or Miller Heiman) Conversant with at least one of the leading CRM tools. Excellent communication skills both oral and written. Experience in developing support engineering task and project solutions in collaboration with support engineering practitioners. Understanding of support engineering requirements at all stages of the product life cycle. Strong interpersonal and customer facing consultancy skills. OTHER The role is based on the East Coast, preferably around Boston Massachusetts: but may involve travel to customers across the US and Group offices in the UK, Canada, or Australia as required. To comply with ITAR regulations, you must be a US Citizen to apply for this role. Security clearance may be required for this role , therefore applicants must either possess or be eligible to obtain and maintain appropriate clearances. Please follow the link below for further information. The role you are applying for may require access to ITAR controlled material, the acceptance of your application, and any subsequent offer of employment may be conditional upon you being able to satisfy the ITAR requirements for the proposed role. Interested? To apply for this role, please submit your CV by selecting the Apply Now button to be taken to the next stage. Due to the high volume of applications, we typically receive, we regret to advise that only shortlisted candidates will be contacted. Please note: We may close this vacancy early should we receive enough applicants. J-18808-Ljbffr
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