Current jobs related to Customer Service Representative - Suwanee - Murrelektronik North America
-
Customer Service Representative
1 month ago
Suwanee, United States Jet Management Executives Full timeJob DescriptionJob Description The consumer comes first within the hospitality industry and that is no exception at Jet Management. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
2 weeks ago
Suwanee, United States Jet Management Executives Full timeJob DescriptionJob Description The consumer comes first within the hospitality industry and that is no exception at Jet Management. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
12 hours ago
Suwanee, Georgia, United States Aaron Plumbing INC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly organized and friendly Customer Service Representative to join our team at Aaron Services. As a Customer Service Representative, you will be the cheerful voice of our company, answering customer calls, scheduling appointments, and providing general office support.Responsibilities:Answer...
-
Customer Service Representative
3 weeks ago
Suwanee, Georgia, United States Essendant Full timeJob Summary:Essendant is seeking a highly skilled Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for expediting customer requests, serving as a liaison to internal and external service providers, and providing exceptional customer service.Key Responsibilities:Expedites customer requests in a timely...
-
Customer Service Representative
3 days ago
Suwanee, Georgia, United States Public Storage Full timeCustomer Service Representative - Self Storage MgrPublic Storage is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service, managing daily office tasks, and maintaining the facility.Key...
-
Customer Service Representative
1 week ago
Suwanee, Georgia, United States TruGreen Limited Partnership Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TruGreen Limited Partnership. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesCustomer...
-
Customer Service Representative
2 weeks ago
Suwanee, Georgia, United States Michaels Stores Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Michaels Stores. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our stores.Key ResponsibilitiesCustomer Service: Provide top-notch customer...
-
Customer Service Representative
3 weeks ago
Suwanee, United States TRC Talent Solutions Full timeTRC is seeking a Customer Service Representative for a Direct Hire Opportunity in the Suwanee, GA area.DescriptionOur Client in Suwanee, GA is looking for an attentive and quick-learning Customer Service Representative to join our dynamic and growing team in Suwanee, GA.Perform effectively in a fast-paced environment, which includes managing a high volume of...
-
Customer Service Representative
2 weeks ago
Suwanee, United States TRC Talent Solutions Full timeTRC is seeking a Customer Service Representative for a Direct Hire Opportunity in the Suwanee, GA area.DescriptionOur Client in Suwanee, GA is looking for an attentive and quick-learning Customer Service Representative to join our dynamic and growing team in Suwanee, GA.Perform effectively in a fast-paced environment, which includes managing a high volume of...
-
Customer Service Representative
3 days ago
Suwanee, Georgia, United States TruGreen Limited Partnership Full timeJob DescriptionTruGreen Limited Partnership is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive experience for our clients.Responsibilities:Respond to...
-
Customer Service Representative
2 weeks ago
Suwanee, Georgia, United States Essendant Full time**Job Summary**Essendant is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Expedite customer requests and resolve issues in a timely and...
-
Customer Service Representative
2 weeks ago
Suwanee, Georgia, United States Essendant Full time**Job Summary**Essendant is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Expedite customer requests and resolve issues in a timely and...
-
Customer Service Representative
2 weeks ago
Suwanee, Georgia, United States Essendant Full time**Job Summary**Essendant is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Expedite customer requests and resolve issues in a timely and...
-
Customer Service Representative
2 weeks ago
Suwanee, Georgia, United States Public Storage Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesAssess customer storage needs and provide personalized...
-
Customer Service Representative
1 week ago
Suwanee, Georgia, United States Jeanne White - State Farm Agent Full timeAbout UsAt Jeannie White's State Farm Agency, we're dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is passionate about providing exceptional customer service and building long-lasting relationships with our clients.Job SummaryWe're seeking a highly motivated and sales-driven...
-
Customer Service Representative
3 days ago
Suwanee, Georgia, United States Essendant Full timeJob SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Essendant. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesExpedites customer requests and resolves issues in a timely and professional manner.Serves as a...
-
Customer Service Representative
1 week ago
Suwanee, Georgia, United States Staples Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Staples. As a TSA Enrollment Agent, you will play a critical role in providing exceptional customer service to our clients by helping them navigate the TSA Precheck process.Key ResponsibilitiesProcess electronic fingerprinting and applicant data for various federal and...
-
Customer Service Representative
1 week ago
Suwanee, Georgia, United States Develon Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Develon. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our dealers and customers.Key ResponsibilitiesRespond to customer inquiries and resolve service parts questions and issues in a timely...
-
Customer Service Representative
6 days ago
Suwanee, Georgia, United States Pestban Full timeJob Description:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pestban. As a key member of our service delivery team, you will be responsible for providing exceptional service to our customers over the phone, ensuring their needs are met and exceeded.Key Responsibilities:Manage a high volume of...
-
Customer Service Representative
3 weeks ago
Suwanee, United States Pestban Full timeJob Description: Looking for a place to GROW? Anticimex GA Family of Brands has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years! Our commitment is to ensure the health and safety of our team members, customers, and the environment through industry leading, sustainable, integrated pest management...
Customer Service Representative
4 months ago
About Murrelektronik
At Murrelektronik, our success is primarily based on our committed employees, innovative products, market and customer centricity, effective logistics and quality consciousness. We are proud of this: for our company, founded in Oppenweiler in 1975, today occupies a leading position not only on a national, but also on an international basis.
We at Murrelektronik strive to establish long-term connections. And not only in a technical sense, but also in our particularly close connections to our customers. For this reason, we attach importance to employee satisfaction and welfare. We aim to support this through various services and benefits.
We offer a robust benefit package to include medical, dental and vision services, tuition reimbursement, annual uniform stipend, flexible work environment and much more.
Learn more about working at Murrelektronik and apply online today.
Summary
The Customer Service Representative is part of the Customer Service Team and is the operational arm of the Customer Experience organization. The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers and all Murrelektronik team members. The Customer Service Representative (CSR) is responsible for answering incoming calls and emails from internal and external customers. They are also responsible for resolving cases and processing orders and quotes.
Essential Duties
- Manage and respond to inbound customer service-related inquiries via phone, cases, and email.
- Provide accurate and timely information related to various orders.
- Responsible for learning the order entry process and assist the Customer Service Team as needed.
- Ensure order entry accuracy and is completed in a timely manner.
- Accurately create and deliver pricing and availability quotes (P&A quotes).
- Ensure that customer issues are being resolved in a timely manner and that all escalated matters are handled with a sense of urgency.
- Acquire fundamental product knowledge related to Murrelektronik products.
- Scale up to support the Customer Service Specialists as needed.
- Attend all assigned training sessions.
- Other duties as assigned.
Desired Knowledge, Skills, and Abilities
- Possess a minimum of 1-3 years of experience in customer service experience.
- Demonstrate the ability, discipline, and willingness to work with SAP and or similar Customer Relations Management systems.
- Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, etc.
- Possess and demonstrates strong communication skills, both written and verbally
- Detail-oriented and ability to provide high-quality work.
- Ability to be open and adaptable to change.
- Strong customer focus, empathetic, friendly, good energy, and positive demeanor in the workplace.
- Excellent time management skills and ability to multi-task when under pressure.
- Strong interpersonal & communication skills and ability to work well in a peer driven-team environment.
- Ability to operate with a high degree of emotional intelligence in the workplace and while interacting with others.
- Embody Murrelektronik's Core Values: Courage, Accountability, Integrity, Passion and Unity
Education
- Bachelors degree in business or other degree related field.
Travel
- Occasional travel may be required for this position.
TYPICAL WORK ENVIRONMENT
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that this is an in-office position.
Physical demands: While performing the duties of this job, the employee is required to walk; sit; use hands to finger, handle, or feel tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.