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Field Support Specialist

4 months ago

Sugar Land, United States ChampionX Corporation Full time

Field Support Specialist page is loaded **Field Support Specialist**

**Field Support Specialist**

locationsUSA - Texas - Sugar Land time typeFull time posted onPosted 5 Days Ago job requisition idR00117698 ChampionX is seeking an **Field Support Specialist** in our Sugar Land offices to support senior management and team members. In this role, you will participate in various projects and activities and provide advanced administrative support to leaders and the business. We are looking for a driven and resourceful Administrative Assistant who wants to work in an exciting and challenging environment. The job responsibilities for the Administrative Assistant would include (but are not limited to):

**Whats in it For You:**

* Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement

* The ability to make an impact and shape your career with a company that is passionate about growth

* The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

* Comprehensive Benefits package that starts day 1 (Medical, Dental, Vision, Matching 401K and more)

**What You Will Do:**

Order to Cash responsibilities customer order management, customer master data set up and change requests, entering and monitoring customer orders in SAP, handling customer inquiries via phone, e-mail or web, invoicing to customer specific requirements, EDI management, invoice resolution, process returns and RMAs, documenting and maintaining customer specific requirements.

Responsibilities include:

* Responsible for Order to Cash processing including sales order entry, delivery creation, and invoicing

* Monitoring accounts receivable

* Responsible for the administration and general office duties involving, typing, and record and file maintenance, documentation creation

* Assisting with sales reporting and documentation

* Maintaining relevant EDI information and processing EDI errors

* Working closely with customers and internal departments to resolve order and/or inventory issues

* Generates and maintains confidential information and administer company policy and procedures

* Performs system testing

* Applies technical skills and line knowledge to complete assigned work within own work group/project team

* Works toward and contributes to achievement of team/business unit goals

* Solves problems within own work group/project team

**Position Details**

* Location: Sugar Land, TX

* Work Week: Monday - Friday

**Minimum Qualifications:**

* High School Diploma or equivalent

* Intermediate proficiency in MS Office (Outlook, Excel, PPT)

* Immigration sponsorship is not available for this position

**Preferred Qualifications:**

* Bachelors degree

* 1 year of administrative experience

* Ability to successfully manage multiple, competing priorities to meet deadlines

* Excellent verbal and written communication skills, with a strong customer service focus

* Organizational skills and attention to detail

* Ability to anticipate needs, be resourceful, and use sound judgment and tact

* Critical thinking, analytical, and problem solving skills

* Learning agility; Ability to quickly gain knowledge of organizational operations, procedures, and staff

* Ability to work independently, as well as collaborate in a team environment

* Reliability, flexibility and approachability

* Process oriented, adaptable, reliable, flexible and approachable

**About ChampionX**

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world - class safety culture fuels our purpose to improve lives t hrough our commitment to deliver sustainable operations.

**Our Commitment to Diversity and Inclusion**

At ChampionX , we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

ChampionX is a global leader in chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry.

We bring more than a century of expertise and 6,600 team members to deliver forward-thinking innovations, unmatched global supply chain capability, and market-shaping solutions in reservoir, drilling, production, midstream, and water applications. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.