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Operations Manager, Logistics
1 month ago
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of Delivering Life's Best Memories.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 600 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
A Location Manager manages and coordinates the operational efforts of an individual client location under limited supervision. They participate in the development and implementation of location policies and procedures. This position partners with the current motor carriers and a pipeline of potential motor carriers. This position conducts operational analyses, and audits current procedures to monitor and improve the efficiency of operations and client satisfaction.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Oversight for the daily operations of a location and its various components, ensuring compliance with company, client, local, state, and Federal policies and regulations
- Developing or assisting with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the location
- Oversight and supervision of personnel including work allocation, training, and problem resolution; evaluating performance and making recommendations for personnel actions; motivating employees to achieve peak productivity and performance
- Hold daily stand-up meetings with key stakeholders
- Interpret and share location statistics with key stakeholders
- Partner with the current motor carriers and a pipeline of potential motor carriers
- Oversight and collaboration of financials including budgeting and P&L management
- Reviewing and interpreting of operating information as appropriate; coordinating and developing periodic operating analyses
- Providing advice and assistance to top management in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures
- Representing the organization at various community and/or business meetings; promoting existing and new programs and/or policies
- Manage logistics services
- Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Associate or Bachelor's degree in logistics, supply chain, business management or related field preferred
- Two (2) years or more of work-related experience in logistics, warehouse, or industry-related field preferred Systems
- Directly related management expertise in fiscal services, administration, and human resources gained through either 2-years of equivalent-level work experience or completion of bachelor's degree in business management or related discipline
- Knowledge of warehouse management principles, practices, and procedures
- Knowledge of organizational structure, workflow, and operating procedures
- Knowledge of budgeting cost estimating, and fiscal management principles and procedures
- Knowledge of applicable legislation, standards, policies, and procedures within specialty area
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
- Strong presentation skills to engage with motor carriers, clients, and other stakeholders
- Skill in examining operational procedures, formulating policy, and developing and implementing new strategies and procedures
- Employee development skills
- Motor Carrier development skills
- Ability to supervise and train employees including organizing, prioritizing, and scheduling work assignments
- Ability to communicate effectively orally and in writing
- Ability to foster a cooperative work environment
The non-essential functions include, but are not limited to the following:
- Speaking with Motor Carriers and checking compliance
- Communicating with other departments on updates, meetings, and other as needed
- Interviewing and recruiting for Riverstone staff
- Other duties as assigned
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.