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Business Operations Manager III

4 months ago


El Segundo, United States DISH Network L.L.C Full time

Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.

Job Duties and Responsibilities

This

Business Operations Manager III

will work within the Retail Sales Development team. This role has field travel requirements as outlined by leadership and business needs. This role will be working in a collaborative and fast-paced environment. Key Responsibilities: Maintain, develop, and implement sales operations processes and best practices that can be implemented throughout the prepaid and postpaid sales organizations inclusive postpaid in retail initiatives, new product GTM strategies, distribution and field execution strategy, and other assigned areas of responsibility Handle key operational support functions and special ad-hoc projects for the team Responsible for various senior meeting content and reporting Partner with the Sales team to identify metric opportunities within markets Maintain and develop content, reporting, presentation building, and operational direction within the Boost sales escalation team for Boost Prepaid and postpaid Work with cross-functional groups Manage standard policy exception process Manages and coordinates the requirements and implementation of assigned projects for the enterprise, including tracking schedules, issues, and tasks Be a business lead/POC representative for the Boost Organization Project management for smaller projects related to optimizing Retail experience Responsible for the assigned organization(s) meeting content orchestration and disseminating assigned org(s) hot topics Handle key operational support functions and special ad-hoc projects for the Boost Team ​Build and lead a go-to-market team responsible for launching new retail locations efficiently and effectively

Skills, Experience and Requirements

Education and Experience: A bachelor’s degree from an accredited university or college required Minimum of 5 years of business development, account management, or similar title in a partner-facing environment Skills and Qualifications: Experience in identifying and forming new programs and/or processes Demonstrated leadership skills with an ability to influence stakeholders at all levels of an organization Excellent presentation skills Relationship management across sales operations team, sales team, and other department Demonstrates the ability to multitask, prioritize team's work, and drive positive change consistent with overarching organizational goals Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, & evaluate project efficiency Experience with or ability to work in a fast-paced, high-throughput environment

Salary Ranges

Compensation: $110,688.00/Year - $158,125.00/Year Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here:

DISH Benefits

. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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