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Sales Associate

4 months ago

Golden, United States Ace Hardware Full time
Job Description

Green Mountain Ace Hardware/ Golden Ace Hardware

General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
•
Provide a positive representation of [EMPLOYER].
•
Proactively assist customers in solving problems.
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Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
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Possess a friendly outgoing demeanor; work well with customers as well as associates.
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Ensure all pages and calls are answered promptly, courteously and effectively.
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Forward any customer complaint that cannot be handled to a member of management.
•
Possess strong product knowledge and knowledge of store layout and location of products.
•
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
•
Assist in creating a positive, professional and safe work environment.
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Assist with receiving, checking in and stocking of merchandise throughout the store.
•
Assist with maintaining back stock levels.
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Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
•
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
•
Assist with merchandise resets through the store.
•
Provide assistance to Department Specialists, i.e. price changes, special orders.
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Ensure signage is current throughout the store.
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Operate forklift with proper training.
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Communicate any Store Support Center issue to General Manager for follow up.
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Communicate any merchandising, cost control or sales idea to General Manager.
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Participate in store meetings.
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Be professional in appearance and actions.
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Perform all other duties as assigned.

Other Essential Requirements
[INSERT OTHER REQUIREMENTS]

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 50lbs) and climbing.