Vehicle Operations Support Specialist II

3 weeks ago

Grove City, United States Cox Communications Full time
Company
Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Vehicle Operations Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation
Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Sign on Bonus: $1,000 ($500 paid after 30 days of employment, $500 paid after 90 days of employment)

Job Responsibilities:

  • Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
  • Review and update condition report; approve and audit vehicle repair report. Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.
  • Respond to customer inquiries relating to vehicles.
  • Provide quality service and assist in resolving problems.
  • Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
  • In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
  • Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
  • Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.
Qualifications:

Minimum:
  • High School Diploma/GED and 3 years' experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years' experience in a related field.
  • Effective communication and organization skills required.
  • Commitment to providing excellent customer service essential.
Preferred:
  • Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc.
  • Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.
  • Ability to drive vehicles with standard and automatic transmission.
Work Environment:
  • Frequent exposure to outdoor weather conditions. Moderate noise level.


Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

  • Operations Support Specialist II

    6 days ago

    Lake City, Florida, United States HAECO Full time

    Job SummaryAt HAECO, we are seeking an exceptional Operations Support Specialist II to provide administrative support functions for the General Manager. This role plays a vital part in ensuring compliance with company policies and goals.About UsHAECO is a leading global provider of aircraft services, dedicated to delivering high-quality solutions to our...

  • Detailing Professional

    4 weeks ago

    Grove City, Ohio, United States Enterprise Full time

    Detailing is an art form that requires patience, attention to detail, and a passion for delivering exceptional results. As an Exterior Vehicle Specialist at Enterprise, you'll play a key role in maintaining the showroom appearance of our fleet. Your primary responsibility will be to meticulously clean and detail the exterior of our vehicles, ensuring they...

  • Technical Support Specialist II

    4 days ago

    Pearl City, Hawaii, United States Teach In Hawaii Full time

    Job Title: Technical Support Specialist IIThe Hawaii State Department of Education seeks a skilled and detail-oriented Technical Support Specialist II to join our team. As a key member of our department, you will provide exceptional technical support to our users, ensuring seamless access to computer systems and applications.About the Role:- Provide...

  • Business Support Specialist II

    2 weeks ago

    Johnson City, United States Bank of Tennesse Full time

    POSITION SUMMARY As the Business Support Specialist II, you will provide product, service, and technical assistance to business customers, the Commercial and Retail Banking teams, and the Treasury Services department in the daily operations of Treasury Services, Account Analysis, and Cash Management. The Business Support Specialist II will be a highly...

  • Vehicle Operator

    2 weeks ago

    Cottage Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    2 weeks ago

    JEFFERSON CITY, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    2 weeks ago

    Cottage Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy...

  • Fleet Technician II

    5 days ago

    Oklahoma City, Oklahoma, United States Emergency Medical Services Authority Full time

    Fleet Technician II Job SummaryWe are seeking a skilled Fleet Technician II to join our team at Emergency Medical Services Authority. In this role, you will be responsible for performing routine and preventive maintenance on company vehicles, ambulances, and heavy equipment.Key Responsibilities:Perform routine and preventive maintenance on company vehicles,...

  • Vehicle Operator

    2 weeks ago

    Maple Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    2 weeks ago

    Maple Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    2 weeks ago

    Cottage Grove, United States United Parcel Service Full time

    Job DescriptionSHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    2 weeks ago

    Maple Grove, United States 59dTiQ8G5MNvY5 Full time

    SHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Vehicle Operator

    2 weeks ago

    Cottage Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy...

  • Vehicle Operator

    2 weeks ago

    Cottage Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    2 weeks ago

    Cottage Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy...

  • Vehicle Operator

    2 weeks ago

    BALSAM GROVE, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    3 weeks ago

    COTTAGE GROVE, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    2 weeks ago

    Cottage Grove, United States United Parcel Service Full time

    Job DescriptionSHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Vehicle Operator

    3 days ago

    Cottage Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy...

  • Vehicle Operator

    2 weeks ago

    Maple Grove, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy...