Patient Service Representative

1 month ago

West Palm Beach, United States RAYUS Radiology Full time

RAYUS now offers DailyPay Work today, get paid today RAYUS Radiology is looking for a Patient Service Representativeto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together As a Patient Service Representative, you willprovide optimal patient-centered services supporting the imaging center front office, medical records and supports the technicians with patients through a rotation through front desk, medical records and technician assistant roles. This role is a graduated role with those in training on all functions will serve at the PSR I level and those who have successfully mastered the rotation moving to a PSR II role at the discretion of the Market Leader. The key responsibility is to execute the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members. and staff. This position is full-time,Monday, Tuesday,Wednesday,Thursday,and Saturday 7:30am - 4:00pm. Essential Duties and Responsibilities Front Desk - Patient Service Serves as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s) Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered. Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately. Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary. Proficient utilization and application of EHR software, hardware, and Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams. Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter. Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments. Participates in medical office emergency routine when Summons ambulance or EMS and/or assists other staff members as needed. Managing outgoing and incoming faxes through both electronic and manual fax Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets). Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Proper use of phone and written etiquette when handling Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply Alignment of company mission and embodiment of core values of Adherence and compliance to company policies, procedures, operational objectives, and Maintain strict confidentiality of PHI in adherence and compliance to HIPAA Other duties may be assigned as Medical Records -- Patient Service Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems. Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures. Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion. Work as a liaison between the healthcare providers and offices in a timely manner. Proficient utilization and application of EHR software, hardware, and programs. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment. Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures. Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient. Proper use of phone and written etiquette when handling correspondence. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply. Tech Support -- Patient Service Monitors all modality schedules Greets and escorts patients to changing room; briefly explains procedure Prep/changing room turnaround performing proper sanitizing techniques. Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table Ensures that all patient areas are stocked and organized in a neat and tidy manner Cleans and stocks patient prep room and patient restroom Stocks linen and empties laundry at the end of the shift Checks with technologists, center supervisor, or center manager for additional duties as needed

  • Patient Service Representative-Trainer

    4 weeks ago

    Virginia Beach, Virginia, United States Patient First Full time

    Job Summary: We are seeking a highly skilled and experienced Patient Service Representative-Trainer to join our team at Patient First. As a key member of our Front Office team, you will be responsible for facilitating the introduction to Front Office classes, maintaining Front Office manuals, and attending quarterly meetings for Front Office trainers....

  • Patient Representative

    1 week ago

    West Palm Beach, United States MD Now Full time

    Description This position is incentive eligible. The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the flexibility to work during those hours.IntroductionDo you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the...

  • Patient Representative

    4 months ago

    West Palm Beach, United States MD Now Full time

    Description This position is incentive eligible. IntroductionDo you want to join an organization that invests in you as a Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsMD Now, offers a total rewards package that...

  • Patient Representative

    4 months ago

    West Palm Beach, United States MD Now Full time

    Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as a Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits MD Now, offers a total rewards package that...

  • Patient Representative

    4 months ago

    West Palm Beach, United States MD Now Full time

    Description This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative opening with MD Now today and find out what it truly means to be a part of the HCA Healthcare team. Benefits MD Now, offers a total rewards package that supports...

  • Patient Service Representative

    3 weeks ago

    Palm Beach Gardens, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today!   RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you...

  • Patient Access Representative

    4 weeks ago

    West Palm Beach, United States FoundCare Inc Full time

    Job Type Full-timeDescriptionPatient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Front Desk / Billing Supervisor, the PAR will not only be helpful to patients but other staff members. The PAR must ensure patient's registration is completed accurately and thoroughly. Once patients...

  • Patient Service Representative

    3 weeks ago

    Palm Beach Gardens, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will...

  • Patient Service Representative

    4 weeks ago

    Palm Beach Gardens, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representativeto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you...

  • Patient Access Representative II

    3 weeks ago

    West Palm Beach, Florida, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryAs a Patient Access Representative II at Conifer Revenue Cycle Solutions, you will play a vital role in supporting departmental efficiencies. Your responsibilities will include performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You must obtain complete and accurate patient demographic...

  • Patient Access Representative- Bilingual

    2 months ago

    West Palm Beach, United States FoundCare Inc Full time

    Job Type Full-time Description Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Front Desk / Billing Supervisor, the PAR will not only be helpful to patients but other staff members. The PAR must ensure patient's registration is completed accurately and thoroughly. Once patients...

  • Patient Service Coordinator

    4 weeks ago

    West Palm Beach, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled Patient Service Representative to provide exceptional patient-centered services in our imaging center. As a key member of our team, you will be responsible for delivering quality assurance and customer service satisfaction while facilitating communication between patients, family members, and staff.Key...

  • Patient Access Representative

    1 month ago

    West Palm Beach, United States FoundCare Inc Full time

    Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Front Desk / Billing Supervisor, the PAR will not only be helpful to patients but other staff members. The PAR must ensure patient's registration is completed accurately and thoroughly. Once patients have completed the registration...

  • Patient Services Representative

    1 month ago

    Myrtle Beach, South Carolina, United States Progressive Physical Therapy Full time

    Job Title: Patient Services Representative Job Summary: We are seeking a highly skilled Patient Services Representative to join our team at Progressive Physical Therapy. The ideal candidate will have excellent customer service skills, medical terminology knowledge, and computer skills. The Patient Services Representative will be responsible for greeting...

  • Patient Services Representative

    3 weeks ago

    West Nyack, New York, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they walk in the door.Key ResponsibilitiesRegister...

  • Customer Service Representative

    4 weeks ago

    West Palm Beach, Florida, United States Gold Coast Physical Therapy Full time

    Job OpportunityWe are seeking a highly skilled and customer-focused Inbound Call Center Representative to join our team at Gold Coast Physical Therapy.Key Responsibilities:Provide exceptional customer service to patients and clients via phone callsSchedule client appointments and register new patients in our EMR systemProject a warm, enthusiastic, and...

  • Customer Service Representative

    4 weeks ago

    West Palm Beach, Florida, United States Gold Coast Physical Therapy Full time

    Job OpportunityWe are seeking a skilled Inbound Call Center Representative to join our team at Gold Coast Physical Therapy.Key Responsibilities:Provide exceptional customer service to patients and clients via phone.Schedule client appointments and register new patients in our EMR system.Communicate effectively with clients and team members, projecting a warm...

  • Patient Representative

    1 week ago

    Palm Beach Gardens, United States MD Now Full time

    Description This position is incentive eligible. The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have theflexibility to work during those hours.IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative opening with MD Now today and find out what it...

  • Customer Service Representative

    1 week ago

    West Palm Beach, United States PrideStaff Full time

    Growing pest management company in Riviera Beach is seeking an additional customer service representative/scheduler to join their office staff. This is a full-time, temp-to-hire position, Monday to Friday, 8 a.m. to 4:30 p.m. Looking to hire immediat Customer Service Representative, Customer Service, Representative, Retail, Staffing, CSR

  • Patient Service Representative

    7 months ago

    West Harrison, United States Summit Health Inc Full time

    Essential Job functions:Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Ensure appropriate action was taken in a timely manner. Answer the telephone promptly and dea Patient, Representative, Customer Service, Service, Nurse Manager, Retail, Healthcare, Scheduling