Current jobs related to Front Desk Agent - Macomb - Hospitality Specialists, Inc.

  • Patient Service Representative

    4 months ago

    Macomb, United States Beaumont Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our center located at 15959 Hall Rd Suite 104, Macomb MI, 48044.Scheduling is tentative 7am - 7pm, 3 shifts/week for full time on a rotating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service Representative is...

  • Patient Service Representative

    4 months ago

    Macomb, United States Beaumont Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our center located at 15959 Hall Rd Suite 104, Macomb MI, 48044. Scheduling is tentative 7am - 7pm, 3 shifts/week for full time on a rotating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job description The Patient Service Representative is...

  • Patient Access Specialist

    6 months ago

    Macomb, United States Springfield Clinic Full time

    Job DescriptionJob Code: PASPECJob Title: Patient Access SpecialistThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS...

  • Patient Access Specialist

    1 month ago

    Macomb, United States Springfield Clinic Full time

    Job Code: PASPECJob Title: Patient Access SpecialistThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also...

  • Patient Access Specialist

    4 weeks ago

    Macomb, United States Springfield Clinic Full time

    Job Code: PASPECPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Job Title: Patient Access SpecialistThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive...

  • Patient Access Specialist-IPT

    4 weeks ago

    Macomb, United States Springfield Clinic Full time

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...

  • Patient Access Specialist

    4 weeks ago

    Macomb, United States Springfield Clinic Full time

    Job Code: PASPECJob Title: Patient Access SpecialistThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also...

  • Patient Access Specialist

    1 month ago

    Macomb, United States Springfield Clinic Full time

    Job Code: PASPECJob Title: Patient Access SpecialistThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also...

  • Night Auditor

    4 months ago

    Macomb, United States Hospitality Specialists, Inc. Full time

    Job DetailsJob Location Hampton Inn - Macomb - Macomb Hotel - Macomb, IL Description Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Complete all end-of-day activities including posting charges to accounts, running night...

  • Patient Access Specialist-IPT

    1 month ago

    Macomb, United States Springfield Clinic Full time

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...

  • Patient Access Specialist-IPT

    1 month ago

    Macomb, United States Springfield Clinic Full time

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...

  • Patient Access Specialist-IPT

    1 month ago

    Macomb, United States Springfield Clinic Full time

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...

  • Patient Access Specialist-IPT

    4 weeks ago

    Macomb, United States Springfield Clinic Full time

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...

  • Patient Access Specialist

    3 weeks ago

    Macomb, United States Springfield Clinic Full time

    Job Code: PASPECPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Job Title: Patient Access SpecialistThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive...

  • Swim Instructor

    4 months ago

    Macomb Township, United States Goldfish Swim School Full time

    Saving and changing lives, every single day.  We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading...

  • Patient Access Specialist-IPT

    2 weeks ago

    Macomb Township, United States Springfield Clinic Full time

    The Patient Access Specialist is the heart of the building, providing a welcoming experience for guests and their families. They communicate with various departments and Care Teams to ensure smooth guest flow and high data integrity. Responsibilities include answering phones, obtaining records, verifying patient information, scheduling appointments, entering...

  • Patient Access Specialist

    2 weeks ago

    Macomb, IL, United States Springfield Clinic Full time

    Job Code: PASPEC Job Title: Patient Access Specialist The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also...

  • Patient Access Specialist-IPT

    2 weeks ago

    Macomb, IL, United States Springfield Clinic Full time

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...

  • Patient Access Specialist-IPT

    4 weeks ago

    Macomb, IL, United States Springfield Clinic Full time

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...

  • Patient Access Specialist

    4 weeks ago

    Macomb, IL, United States Springfield Clinic Full time

    Job Code: PASPECPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Job Title: Patient Access SpecialistThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive...

Front Desk Agent

2 months ago

Macomb, United States Hospitality Specialists, Inc. Full time
Job Details

Job Location
Hampton Inn - Macomb - Macomb Hotel - Macomb, IL

Description

Department: Front Office

Supervisor Title: Front Office Manager; Assistant General Manager;

General Manager

Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.

Responsibilities:

  • Be flexible in regard to work schedule.
  • Report to work on time, in proper and clean uniform, including name tag.
  • Must have a valid drivers license and proof of insurance.
  • Handle all duties according to hotel policies, procedures, internal rules and standards.
  • Conform to cash handling procedures at all times.
  • Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
  • Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
  • Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
  • Be able to operate hotel reservations software competently and efficiently.
  • Perform guest registration and room assignment and accommodate special requests of all guests.
  • Be knowledgeable about brand specific reward programs and other frequent traveler programs.
  • Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
  • Know policies and procedures of safe deposit boxes.
  • Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
  • Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
  • Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
  • Assist fellow associates in their jobs when able to improve daily operations of the hotel.
  • Have knowledge about all emergency procedures and know how to act on them.
  • Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
  • When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
  • Report any unusual occurrences or requests to the manager.
  • Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
  • Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
  • Perform other duties as assigned.
  • Must have a valid drivers license, Proof of insurance and pass as approved driver.


PHYSICAL REQUIREMENTS:

Sitting rarely

Walking frequent

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping occasionally

Reaching occasionally

Grasping frequently

Pushing/pulling occasionally

Near vision constantly

Far vision frequently

Hearing constantly

Talking constantly

Smell constantly

Taste constantly

Lifting/carrying up to 50+lbs.

NOTICE

The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

I have read and understand my job description as stated above.

Qualifications

PHYSICAL REQUIREMENTS:

Sitting rarely

Walking frequent

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping occasionally

Reaching occasionally

Grasping frequently

Pushing/pulling occasionally

Near vision constantly

Far vision frequently

Hearing constantly

Talking constantly

Smell constantly

Taste constantly

Lifting/carrying up to 50+lbs.

NOTICE

The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

I have read and understand my job description as stated above.