Front Desk Agent
4 weeks ago
Additional Information Open Availability, Discounted Meals and Free Parking Job Number 24167486 Job Category Rooms & Guest Services Operations Location Charlotte Marriott City Center, 100 W. Trade Street, Charlotte, North Carolina, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work," begin your purpose, belong to an amazing global" team, and become the best version of you.
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Front Desk Agent
1 week ago
Charlotte, United States StepStone Hospitality Full timeJob Type Full-time Description The Le Meridien Sheraton Charlotte Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed...
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Front Desk Agent
2 months ago
Charlotte, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Candlewood Suites Charlotte [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
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Front Desk Agent
3 weeks ago
Charlotte, United States Summit Hospitality Group Full timeJob Type Full-time Description The Dunhill Hotel is seeking a Front Desk Agent. The front desk agent serves as the first point of contact for arriving guests. General Requirements: Must approach all encounters with guests and team members in a friendly, service-oriented manner Able to communicate effectively with other departments as necessary Well-groomed,...
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Front Desk Agent
1 month ago
Charlotte, United States Hilton Charlotte University Place Full timeDescription The Hilton Charlotte University Place is hiring Guest Service Agents/Front Desk Associates to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. We are currently looking to fill (1) opening for AM shifts and (1) opening for PM shifts, with ideal candidates being able to work both. Candidates must be able to...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeFront Desk Agent OpportunityMidas Hospitality is seeking a dynamic Front Desk Agent to provide exceptional guest service at our Residence Inn / Fairfield Inn hotel in Charlotte, NC.Key Responsibilities:Greet, register, and assign rooms to guests, issuing room keys and providing directions as needed.Sort and distribute incoming mail and faxes for...
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Front Desk Team Lead
4 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeFront Desk Supervisor - Midas HospitalityWe are seeking a skilled Front Desk Supervisor to join our team at Midas Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key Responsibilities:Manage front desk operations,...
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Front Desk Agent- Aloft: Charlotte, NC
4 months ago
Charlotte, United States Midas Hospitality Full timeFront Desk Agent- Aloft: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at...
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Front Desk Agent
1 month ago
Charlotte, United States MCR Hotels Full timeThe Front Desk Agent at the Canopy by Hilton Charlotte Southpark is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...
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Front Desk Agent
2 weeks ago
Charlotte, United States Courtyard by Marriott Full timeThe newly renovated Courtyard in the heart of Ballantyne is looking for a front desk agent that want to make an impact on our guests and community! The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today! What you will be doing... * Maintain a professional demeanor that is warm, friendly,...
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Front Desk Associate
4 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeJob SummaryWe are seeking a skilled Front Desk Agent to provide exceptional customer service to our guests at the Courtyard hotel in Charlotte, NC. As a Front Desk Agent, you will be responsible for greeting and registering guests, assigning rooms, and handling guest inquiries and concerns.Key ResponsibilitiesProvide warm and welcoming service to guests,...
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Front Desk Operations Manager
4 weeks ago
Charlotte, North Carolina, United States Northwood Hospitality Full timeJob Summary: The Front Desk Supervisor is a key member of the hotel team, responsible for overseeing all front desk operations at The Ballantyne, A Luxury Collection Hotel. This includes ensuring that all brand standards related to check-in and checkout procedures, guest services, and the general operation of hotel facilities are met. Key...
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PT Front Desk Agent
2 weeks ago
Charlotte, United States Courtyard by Marriott Full timeThe newly renovated Courtyard in the heart of Ballantyne is looking for a part-time front desk agent that want to make an impact on our guests and community! The ideal candidate has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today! What you will be doing... * Maintain a professional demeanor that is warm,...
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Front Desk Agent
2 months ago
Charlotte, United States Summit Hospitality Group Full timeSUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTIONSUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guests memorable service all while conducting various daily operations. Daily operations consist of guest interaction, including recording and communicating special requests and problems to...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States Candlewood Suites Charlotte Full timeJob SummaryAs a Front Desk Agent at Candlewood Suites Charlotte, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesGuest...
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Front Desk Agent
6 months ago
Charlotte, United States Candlewood Suites Charlotte Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Associate
4 weeks ago
Charlotte, North Carolina, United States Marriott Full timeJob SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at The Westin Charlotte. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth check-in and check-out process.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...
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Hotel Front Desk Representative
1 month ago
Charlotte, North Carolina, United States Holiday Inn Express & Suites Charlotte Southwest Full timeJob DescriptionJob DescriptionWe are seeking a skilled Hotel Front Desk Agent to join our team at the Holiday Inn Express & Suites Charlotte Southwest.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and...
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Charlotte, United States Midas Hospitality Full timeAM and PM Shift Front Desk Agent- Courtyard: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent...
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Front Desk Agent- Residence Inn
4 months ago
Charlotte, United States Midas Hospitality Full timeFront Desk Agent- Residence Inn / Fairfield Inn: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk...
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Weekend AM
2 weeks ago
Charlotte, United States Midas Hospitality Full timeFront Desk Agent- Courtyard: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our...
