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Business Systems Administrator

4 months ago

Blue Springs, United States Fike Full time

Business Systems Administrator

Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for an Business Systems Administrator position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200 employees worldwide.

Job Summary:

Provides user application support for one or more specified business systems application. Performs maintenance and system administrative tasks for those systems. Monitors error logs, manages security, maintains and updates data tables as well as other daily administrative tasks. Works collaboratively with technical staff, outside consultants, product vendors, and internal business experts to enhance and maintain the infrastructure architecture & business functionality of assigned systems. Maintains development and production environments, supports development activities and provides implementation support ensuring that results meet established needs, goals and timelines. Configures application, sets up rules, establishes workflow, and customizes the user interfaces.

Primary Responsibilities:

  1. Applies broad technical knowledge and skills to develop, implement and improve specified business processes and software solutions in support of Fike's goals and initiatives.
  2. Participates as Analyst in the design/analysis/implementation of program fixes, upgrades of new or existing applications, new functionality, and project work.
  3. Administers systems by configuring application components, security and configuration files.
  4. Works closely with business leaders, process owners, and subject matter experts to define, document, and improve business requirements, business processes, data, and integration requirements.
  5. Works within the defined guidelines and project scope to lead the creation of deliverables, spanning from process to system design elements with an emphasis on functional and technical design.
  6. Provides front-line support (Fike expert in assigned area) to user community for problems with software applications associated with the assigned Business Systems environment.
  7. Works with SME to develop training materials and assists with training end users.
  8. Understands underlying data and business processes to develop and support a variety of reporting requirements and formats for all levels of the organization.
  9. Supports security administration for the assigned business application(s) environment as required.
  10. Seeks out, investigates and recommends improvement opportunities that will support business goals.
  11. Maintains excellent rapport with clients while attempting to resolve their support requests.
  12. Responds to on-call emergencies and scheduled after hour efforts as needed.
  13. Effectively communicates to manager and senior staff the current status of activities, successes and issues.
  14. Pursues formal and informal program of continuing education to gain knowledge of new developments and sharpen skills in core applications and technologies.
  15. Maintains the confidentiality of all information processed.

Performs related duties as assigned. Regular and consistent attendance is required.

Essential Skills:

Subject Matter Expertise. Analytical. Confidentiality. Initiative. Independent Judgement. Computer Applications. Troubleshooting. Technical. Project Management. Collaboration. Problem Solving. Process Oriented. Critical Thinking. Effective Verbal and Written Communication. Detail Oriented. Self-Motivated. Organization.

Work Environment:

Work will be performed in an office environment. While performing the duties of this job, the employee is regularly required to walk, talk, hear, see, sit, and use hands.

Job Qualifications:

REQUIRED: Bachelor's degree in computer science, computer engineering or related technical field or an equivalent combination of education and experience. Two years or more of experience in Salesforce system administration. Must have good business sense and awareness of business life cycles and processes from start to finish. Effective interpersonal skills with peers, management and customers. Able to work effectively with cross functional groups and to facilitate or participate in the problem solving process. Working knowledge of assigned application software. Must be able to carry out projects with minimum direction. Must be able to interpret and explain complex technology and business issues to the technical, general user, management, and executive levels.

PREFERRED: Working experience in a global and/or manufacturing company.

Working at Fike

At Fike, our people are our strength. In order to fulfill our greatest potential, we are committed to attracting, growing and retaining a diverse and inclusive workforce. Better, Together as OneFike Plus, at Fike, we offer benefits and perks to help make you smile and feel like family.

Check out our competitive benefits package which includes:

  • Three Weeks Paid Time Off (PTO) pro-rated the first year & Paid Holidays
  • Medical Plans with FSA & HSA, Vision & Dental Plan
  • Paid Life and Long-term Disability Insurance
  • 401(k) and Roth 401(k) Plan with Company Match Fully Vested on Day One
  • Profit Sharing Bonus Program
  • Education Reimbursement
  • Employee Assistance Program
  • On-Site Fitness Center & Award Winning Wellness Program
  • Reimbursement for Safety Shoes & Glasses
  • Service awards & Recognition Program
  • Company Picnic, Quarterly Events and Holiday Lunch
  • Free Coffee/Tea, Lunch Utensils, Lunch Room Mini-mart, Free Parking

Refer to Req ID 3109. Please visit our website at www.fike.com to fill out an application.

Fike isan Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.