Front Desk Receptionist

2 days ago

Sugar Land, United States CardioOne Full time
About the Role

We are seeking a highly motivated Front Desk Receptionist to join our team The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.

This role is onsite at the Sugarland, TX office.

Schedule: Monday through Friday from 8AM to 5PM.

Compensation: $16/hour plus benefits

Duties and Responsibilities:
  • Greeting and Check-In: Warmly greet patients and visitors as they arrive at the office. Assist with the check-in process, verifying patient information and insurance details.
  • Appointment Scheduling: Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times. Coordinate appointments for new and returning patients, as well as reschedule or cancel appointments when necessary.
  • Phone and Email Communication: Answer incoming phone calls and respond to emails in a courteous and professional manner. Address patient inquiries, provide information about services, and assist with prescription refill requests.
  • Patient Registration: Collect and update patient demographic and insurance information accurately. Verify insurance coverage and ensure necessary documentation is complete.
  • Medical Records Management: Maintain and update patient records, ensuring accuracy and confidentiality. Organize and file medical documents, test results, and correspondence.
  • Waiting Area Management: Keep the waiting area clean and organized, ensuring patients are comfortable while waiting. Provide reading materials or entertainment options as appropriate.
  • Patient Flow Coordination: Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies.
  • Office Supplies and Inventory: Monitor and order office supplies, ensuring that essential items are stocked. Keep track of inventory and assist in maintaining a tidy and organized office environment.
  • Data Entry and Filing: Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system. Maintain accurate and up-to-date records.
  • Team Collaboration: Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience. Communicate relevant patient information and special requests.
  • Confidentiality: Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA.
  • Problem Solving: Handle patient concerns and complaints in a professional and empathetic manner. Escalate complex issues to the appropriate personnel.
Qualifications and Skills:
  • High school diploma or equivalent; additional education or medical office certification is a plus.
  • Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting.
  • Familiarity with medical terminology and procedures.
  • Strong interpersonal and communication skills.
  • Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office).
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and handle a fast-paced environment.
  • Empathetic and patient-focused approach.
  • Professional appearance and demeanor.
  • Athena experience preferred.
  • Bilingual in Spanish preferred.

  • Front Desk Staff Member

    4 days ago

    Sugar Land, Texas, United States Goldfish Swim School Full time

    About Us: Goldfish Swim School is a rapidly growing franchise that is dedicated to providing a safe and enjoyable swimming experience for children of all ages. We are seeking a highly skilled and motivated Front Desk Staff Member to join our team. As a Front Desk Staff Member, you will be responsible for providing exceptional customer service, processing...

  • Front Desk Representative

    7 days ago

    Sugar Land, Texas, United States Springhill Suites Sugarland Full time

    About the RoleWe are seeking a highly skilled Front Desk Representative to join our team at Springhill Suites Sugarland. This role is responsible for providing exceptional customer service, ensuring seamless guest experiences, and maintaining the highest standards of hospitality.

  • Medical Receptionist

    6 months ago

    Sugar Land, United States Inception Fertility Full time

    Posting Details Job Details Description Our friendly, professional Medical Receptionist  will have the opportunity to provide a warm welcome to the patients that come to our office for care.  Job Description: Basic medical front office responsibilities including: Answering Phones Patient Check In/Out Collecting Payments ...

  • Swim School Support Specialist

    5 days ago

    Sugar Land, Texas, United States Goldfish Swim School Full time

    Job Description: We are seeking a highly skilled and motivated Swim School Support Specialist to join our team at Goldfish Swim School. As a Swim School Support Specialist, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and managing our front desk operations. You will also be responsible...

  • Front Desk Ambassador

    5 days ago

    Sugar Land, Texas, United States Remington Full time

    **Key Responsibilities**Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue.Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.Process all changes and...

  • Night Auditor

    2 months ago

    Sugar Land, United States HYATT Hotels Full time

    Hyatt Hotels - 16730 Creek Bend Drive [Front Desk Agent / Reservations Agent] As a Night Auditor at Hyatt Hotels, you'll: Be responsible for the preparation and disposition of all Night Audit work; Be responsible for all Hotel Host functions during the overnight shift; Contribute to the hotel's commitment to high quality guest service and teamwork...Hiring...

  • Member Services Team Lead

    5 days ago

    Sugar Land, Texas, United States Planet Fitness Inc. Full time

    About the RoleWe are seeking a highly motivated Member Services Representative to join our team at Planet Fitness Inc. This is a full-time opportunity that offers a competitive salary, opportunities for advancement, and a dynamic work environment.Job DescriptionThe Member Services Representative will be responsible for creating a positive member experience...

  • At Your Service Operator/ Front Desk Agent

    4 weeks ago

    Sugar Land, United States Remington Full time

    What you will be doingMake reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.Process all changes and...

  • Gallery Host

    6 months ago

    Sugar Land, United States HHM Hotels Full time

    Overview Opportunity: Host Act as host providing guests with a full range of individualized service during hotel stay. Potential Career Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Position Requirements Greet, register, and assign rooms to guests of the hotel. Verify customers' credit, and...

  • TMS/Ketamine Psychiatrist

    3 months ago

    Sugar Land, United States Serenity Healthcare, LLC Full time

    Psychiatry (TMS/Ketamine Psychiatrist)  Do you consider yourself a disrupter in the mental health industry? Serenity Healthcare is seeking dedicated Psychiatrists interested in utilizing a diversity of treatment options, including TMS and Ketamine, to help their patients. Serenity offers a unique model with robust in clinic support that allows our...

  • Customer Service Representative

    5 days ago

    Sugar Land, Texas, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a high level of customer service skills, with a focus on creating a positive and welcoming environment for all individuals who interact with the club.Key...

  • Dental Office Coordinator

    6 days ago

    Sugar Land, United States BM Dental Associates PLLC Full time

    About the RoleThis is a unique opportunity to join our dynamic team at BM Dental Associates PLLC as a Dental Office Coordinator. This position plays a vital role in ensuring seamless operations and delivering exceptional patient experiences.Key ResponsibilitiesFront Desk ManagementGreet and check-in patients, providing a welcoming atmosphere for all...

  • Obstetrics & Gynecology Physician

    1 week ago

    Sugar Land, United States Privia Medical Group LLC Full time

    We are currently looking for an OBGYN to join our private practice in Sugar Land, TX. Join a well-established OB/GYN practice where we care about you and want a great work life balance for you and your family. Led by Dr. Nguyen-Tran and Dr. Phillips, with support from Dr. Aboulela, the practice has been part of the Privia Medical Group since 2015 and...

  • Club Coordinator

    1 month ago

    Sugar Land, United States Crunch Fitness Full time

    We are a fast-growing fitness company that grows leaders, with many opportunities for growth and advancement. Crunch is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments'...

  • Administrative Assistant/Plumbing Sales Specialist

    1 day ago

    Sugar Grove, Illinois, United States Connor Co. Full time

    Company OverviewConnor Co. is a leading company in the construction industry, rich in history and committed to excellence. We are currently seeking a skilled Administrative Assistant/Plumbing Sales Specialist to join our team in Sugar Grove, IL.Job SummaryThis role involves providing exceptional customer service, maintaining front desk operations, and...

  • Psychiatric - Mental Health Physician

    4 days ago

    Sugar Land, TX, United States Serenity Healthcare Full time

    You may be eligible to join a team of forward-thinking Interventional Psychiatrists in one of many major metropolitan areas. With your help, we can relive millions that suffer from mental health pathology as we seek to offer services in 200+ markets over the next 5 years. Experience the benefits of a private practice setting with none of the...

  • X-Ray Tech

    3 weeks ago

    Sugar Land, Texas, 77478, Fort Bend County, TX, United States CareNow Part time

    Description This position is incentive eligible. New Hires may receive UP TO $3,000 Sign-On Bonus!Do you want to join an organization that invests in you as a(an) X-Ray Tech? At CareNow, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsCareNow, offers a...

  • Residential Support Specialist

    6 days ago

    Land O' Lakes, United States ResiCentral Full time

    Job Title: Residential Support SpecialistAbout the Role:We are seeking a highly motivated and organized Residential Support Specialist to join our team at ResiCentral. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.About the Job:The successful candidate will be responsible...

  • Obstetrics & Gynecology Physician

    4 weeks ago

    Sugar Land, TX, United States Privia Medical Group Full time

    We are currently looking for an OBGYN to join our private practice in Sugar Land, TX. Join a well-established OB/GYN practice where we care about you and want a great work life balance for you and your family. Led by Dr. Nguyen-Tran and Dr. Phillips, with support from Dr. Aboulela, the practice has been part of the Privia Medical Group since 2015 and...

  • Obstetrics & Gynecology Physician

    4 weeks ago

    Sugar Land, TX, United States Privia Medical Group Full time

    We are currently looking for an OBGYN to join our private practice in Sugar Land, TX. Join a well-established OB/GYN practice where we care about you and want a great work life balance for you and your family. Led by Dr. Nguyen-Tran and Dr. Phillips, with support from Dr. Aboulela, the practice has been part of the Privia Medical Group since 2015 and...