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Senior Event Planner/Corporate Event Planner

3 months ago

Chicago, United States AllSTEM Connections Full time

AllSTEM Connections is looking for a talented Senior Event Planner/MeetingPlanner with one of our leading client in Banking & Financial Services.

  • Location - Chicago, IL
  • Schedule - 5 Days in Office

Job responsibilities:

  • Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc.
  • Submit facilities requests as directed by Planner; walk and inspect conference room setups
  • Support Event Managers with high level meetings; and stretch assignments as needed
  • Build working relationships with fellow colleagues, porters, audio visual and catering teams
  • Manage space issues, escalate unresolved issues to the Lead Planner
  • Adhere to standards of operations established for Conference Center
  • Join planner on pre and post con calls, aiding data entry
  • Check rooms making sure catering, audio visual and room sets match BEO
  • Aid planner to keeping track of Client Center inventory, standard purchases and invoicing
  • Manage space issues, escalate unresolved matters to manager
  • Cover reception desk essential functions; answering telephone calls, returning emails promptly
  • Master usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports aiding Room Concierge team.
  • Develop rapport with LOB admins and meeting contacts to learn about business needs while understanding the importance of meeting their expectations

Required qualifications, capabilities, and skills:

  • Five plus years’ experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service
  • Effectively manage guest experience and expectations through a high level of tact and diplomacy
  • Highly organized with the ability to multi-task and apply judgment to priority
  • Flexibility to deal with a fast-paced, diverse environment
  • MS Office skills, knowledge of EMS booking system (a plus)

Apply for this Awesome opportunity today...