Front Office Associate

2 weeks ago


Springfield, United States RAYUS Radiology Full time

RAYUS now offers DailyPay Work today, get paid today

RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned.

This is a full-time position working days.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(55%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patient
  • Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
  • Verifies patient's insurance
  • Pre-certifies all exams with patient's insurance company
  • Obtains insurance authorization
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
  • Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
  • Enters and submits patient exam orders
  • Verifies orders match exam schedules
  • Schedules referrals and ensures proper authorizations are obtained
  • Schedules walk-in patients
  • Processes requests for image orders and CDs from referring physicians and patients
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned

Required:
  • High school diploma or equivalent
  • Working knowledge of Microsoft Office
  • 1-2 years customer service experience
  • Proficient with using computer systems and typing
Preferred:
  • Previous medical office experience
  • Medical terminology and office background
  • Insurance knowledge
  • Bilingual


RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services
RAYUS Radiology is an EO Employer/Vets/Disabled.

  • Springfield, Massachusetts, United States RAYUS Radiology Full time

    Front Office Associate Job DescriptionRAYUS Radiology is seeking a skilled Front Office Associate to provide exceptional patient services and support to our team. As a key member of our front office team, you will be responsible for registering patients, answering phones, and scheduling appointments in a professional and friendly manner.Key...


  • Springfield, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible...

  • Front Office Associate

    6 months ago


    Springfield, United States RAYUS Radiology Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Springfield, Massachusetts, United States Caring Health Center Full time

    Job Title: Front Office Operations AssistantCaring Health Center is seeking a highly skilled and organized Front Office Operations Assistant to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our facilities.Key Responsibilities:Collaborate with the Medical Practice Manager, Senior Front...

  • Office Associate

    1 month ago


    Springfield, Illinois, United States Office of the Illinois State Treasurer Full time

    Job SummaryThe Office Associate is a vital role within the Office of the Illinois State Treasurer, responsible for processing claims for Unclaimed Property and providing exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to work independently in a deadline-oriented environment.Key...

  • Front Desk Associate

    4 weeks ago


    Springfield, Virginia, United States Erickson Senior Living Full time

    Front Desk Associate at Erickson Senior LivingWe are seeking a skilled and friendly Front Desk Associate to join our team. As a key member of our community, you will be responsible for providing exceptional customer service to our residents and visitors.Key Responsibilities:Greet and assist residents and visitors at the front deskAnswer phone calls and...

  • Front Desk Associate

    4 weeks ago


    Springfield, Virginia, United States Concord Hospitality Full time

    We are seeking a highly skilled and enthusiastic Front Desk Clerk to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience for all.Key Responsibilities:Assist guests efficiently, courteously, and professionally at...

  • Front Desk Associate

    1 month ago


    Springfield, Illinois, United States Animal Care Center Full time

    At Animal Care Center, we're seeking a highly organized and detail-focused individual to join our front desk team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our clients, ensuring seamless communication between staff members, and maintaining accurate records of client interactions.Main...

  • Front Desk Associate

    6 months ago


    Springfield, United States Best Fitness Full time

    Are you ready to kickstart your career in the dynamic world of fitness and wellness? Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an industry that's all about empowering others to lead healthier and happier...


  • Springfield, United States Driftwood Hospitality Management Full time

    Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made...


  • Springfield, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Springfield, VA. PCRK Group has full-time and part-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail...


  • Springfield, Oregon, United States Planet Fitness -Easy Mile Fitness Full time

    About the Front Desk Associate RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Planet Fitness - Easy Mile Fitness. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members, prospective members, and guests while ensuring an outstanding...


  • Springfield, Virginia, United States Concord Hospitality Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Clerk. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:• Assist guests efficiently,...


  • West Springfield, United States Beltone New England Full time

    Happy and Friendly working environment. Looking for a positive upbeat person that is dependable. Customer Service skills a Must, Sales Experience a plus but not mandatory. Monday-Friday 8:30am-4:30pm. Cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory management. Job Type: Full Time...


  • West Springfield, United States Beltone New England Full time

    Job DescriptionJob DescriptionHappy and Friendly working environment. Looking for a positive upbeat person that is dependable. Customer Service skills a Must, Sales Experience a plus but not mandatory. Monday-Friday 8:30am-4:30pm. Cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory...

  • Office Assistant

    2 days ago


    Springfield, United States Uriah Products Full time

    NOW HIRING An Office Assistant: We are seeking a competent and dynamic office assistant to join our team. This multifaceted role requires a detail-oriented individual with strong organizational and communication skills. The ideal candidate will be proficient in Microsoft Office Suite and have experience with basic accounting tasks. They should be able to...

  • Office Assistant

    2 days ago


    Springfield, United States Uriah Products Full time

    NOW HIRING An Office Assistant: We are seeking a competent and dynamic office assistant to join our team. This multifaceted role requires a detail-oriented individual with strong organizational and communication skills. The ideal candidate will be proficient in Microsoft Office Suite and have experience with basic accounting tasks. They should be able to...

  • Tax Office Manager

    4 weeks ago


    Springfield, Illinois, United States H&R Block Full time

    Job SummaryAs a Multi-Unit Team Leader at H&R Block, you will provide leadership over three tax offices, utilizing your people management experience and passion for helping others to accelerate their seasonal tax business. You will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client...


  • Springfield, Illinois, United States PCRK Group Full time

    Job DescriptionPCRK Group is seeking a highly motivated and results-driven Front Desk Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities:Drive membership...


  • Springfield, Illinois, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by...