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Operations Supervisor

3 months ago

Columbia, United States RATP Dev USA Full time
Description

Mission

As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.

Profile

Requirements of the Operation Supervisor
  • Communicate job requirements and responsibilities to bus operators and dispatchers.
  • Responsible for day-to-day evaluation reports
  • Assist bus operators in preparing accident reports and safety violations documents.
  • Correct safety problems on the route/scene while documenting violations
  • Liaison between bus operators, clients, and organizations in customer service issues
  • Evaluate and monitor bus operator safety and performance
  • Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
  • Assist in dispatching and miscellaneous clerical tasks as needed
  • Obtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
  • May assist with bus operator tracking system for bus operator performance and evaluations
  • At least 21 years old
  • A valid driver's license in good standing


Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams