Current jobs related to Customer Service BDC - Houston - Sonic Automotive
-
Service BDC Agent
3 months ago
Houston, United States Fred Haas Companies Full timeJob DescriptionJob DescriptionBDC Representative – AutomotiveCall Center Representative - Service Department - Fred Haas NissanWe offer great pay and excellent benefits for BDC reps!If you are a natural communicator & great at multi-tasker , our dealership needs you. When you join our dealership family, you’ll be asked to execute BDC customer...
-
BDC/Internet Director
3 weeks ago
Houston, Texas, United States Chastang Enterprises Full timeJob SummaryChastang Enterprises is seeking a seasoned BDC/Internet Director to lead our Client Care Department in Houston, Texas. As a key member of our team, you will be responsible for driving departmental success and delivering exceptional customer experiences.Key ResponsibilitiesLead and mentor BDC Consultants to optimize performance and achieve...
-
BDC Representative
2 months ago
Houston, United States Fred Haas Companies Full timeJob DescriptionJob DescriptionBDC Representative - Jeff Haas MazdaThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers,...
-
Service Customer Service Representative
4 months ago
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionRepresentatives for our Service Business Development CenterIf you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. These newly appointed positions are in our platform office center located in the Spring area. No late nights, no early mornings or major holidays and you pick the...
-
Bilingual BDC Internet Sales Associate
4 months ago
South Houston, United States Automotive Aftermarket Services Full timeJob DescriptionJob DescriptionBDC RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and...
-
BDC Representative
4 months ago
Houston, United States Amazon Auto Sales Full timeJob DescriptionJob DescriptionResponsibilitiesThe BDC position generates sales appointments with customers through inbound and outbound phone contact, text messages and emails.The BDC position is responsible for responding to customer inquiries and for using lead management tools to deliver sales resultsIncrease the sales traffic by responding to inbound...
-
Business Development Center
4 months ago
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionExperienced - Business Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales...
-
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionTeam Gillman is looking to hire experienced BDC representative in North Houston. The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC...
-
Central Houston Cadillac
4 months ago
Houston, United States Central Automotive Group Full timeJob DescriptionJob DescriptionSalary: $13 per hour**Central Houston Cadillac is looking to hire a BDC Agent!! Job Summary:The BDC (Business Development Center) Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues. Supervisory Responsibilities...
-
Service BDC Appointment Coordinator
3 weeks ago
Houston, United States Fred Haas Companies Full timeFred Haas Toyota Country 22435 S.H. 249 Houston, TX 77070 Located at Spring Cypress & 249, just 5 mins North of the Beltway!Service BDC Professional - ToyotaJob Responsibilities Contacting our new and existing Service department customers via telephone and/or email Set appointments for our valued Service customers. Contact customers to confirm or...
-
South Houston Nissan
4 months ago
Houston, United States Central Automotive Group Full timeJob DescriptionJob DescriptionSalary: Our South Houston Nissan Dealership is hiring for BDC (Business Development Center) representatives! Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision Insurance.Company...
-
Service BDC Appointment Coordinator
3 weeks ago
Houston, United States Fred Haas Companies Full timeJob DescriptionJob DescriptionFred Haas Toyota Country22435 S.H. 249Houston, TX 77070Located at Spring Cypress & 249, just 5 mins North of the Beltway!Service BDC Professional – ToyotaJob ResponsibilitiesContacting our new and existing Service department customers via telephone and/or email Set appointments for our valued Service customers.Contact...
-
Central Houston Nissan
3 months ago
Houston, United States Central Automotive Group Full timeJob DescriptionJob DescriptionSalary: Job Summary:The BDC (Business Development Center) Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues. Supervisory Responsibilities - None Duties/Responsibilities: Interacts with dealership customers and prospects via telephone, email,...
-
Internet Sales Call Center Agent
3 weeks ago
Houston, United States Gillman Automotive Group Full timeJob DescriptionJob DescriptionInternet Sales Call Center Agent (BDC)The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the...
-
Houston, Texas, United States Chastang Enterprises Full timeJob SummaryChastang Enterprises is seeking a seasoned Director of Internet Sales and Customer Engagement to lead our dynamic Client Care Department in Houston, Texas. As a key member of our team, you will be responsible for driving departmental success and delivering exceptional customer experiences.Key ResponsibilitiesLead and Mentor BDC Consultants: Foster...
-
Pre-Owned BDC Sales Associate
4 months ago
Houston, United States Fred Haas Companies Full timeJob DescriptionJob DescriptionFred Haas Toyota Country22435 S.H. 249Houston, TX 77070Located at Spring Cypress & 249, just 5 mins North of the Beltway!Pre-Owned BDC Sales Associate - Bi-Lingual - English/Spanish (Experience Preferred)Your Success = Our Success!! We are seeking an energetic and coachable candidate to join our enormous Pre-Owned Sales Team,...
-
Houston, Texas, United States Chastang Enterprises Full timeJob DescriptionChastang Enterprises is seeking a seasoned BDC/Internet Director to join our dynamic team in Houston, Texas. As the BDC/Internet Director, you will be responsible for leading and mentoring our BDC Consultants to optimize performance, collaborating with Sales Managers to maximize advertising ROI and enhance customer engagement, and upholding...
-
Automotive Sales Director
2 days ago
Houston, Texas, United States Chastang Enterprises Full timeLead the Way in Customer EngagementChastang Ford is seeking a seasoned BDC/Internet Director to join our dynamic team in Houston, Texas. As the BDC/Internet Director, you will be responsible for leading and mentoring our BDC Consultants to optimize performance, collaborating with Sales Managers to maximize advertising ROI and enhance customer engagement, and...
-
Customer Service Representative
1 day ago
Houston, Texas, United States Service Supply Full timeJob SummaryThis role is responsible for managing a group of customer Vendor Managed Inventory (VMI) programs and communicating daily with internal and external parties regarding shortages and obstacles. The ideal candidate will facilitate daily Inventory Manager Inquiries and customer inquiries via phone, email, or other correspondence, while growing...
-
Customer Service Representative
19 hours ago
Houston, Texas, United States Pilot Freight Service Full time**Job Summary:**Pilot Freight Services is seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Houston, TX Station, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our logistics operations.**Key Responsibilities:**• Provide...
Customer Service BDC
3 months ago
At Momentum BMW/MINI, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
Purpose:
The Service BDC Associate is responsible for generating sales appointments with customers that contactthe dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
•Respond to internet inquiries with courtesy, accuracy and professionalism.
•Promptly and accurately enter all customer inquiry data into the CRM.
•Generate service appointments.
•Conduct phone surveys to assess customer preferences and quality of experience.
•Effectively utilize lead management tools.
•Compile all necessary reports, forms and other documentation on a timely basis.
•Perform cashier duties as requested.
•Perform other job-related duties as assigned.
•Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator
Qualifications
Qualifications:
•Excellent verbal and written communication skills.
•Strong MS Office Suite computer skills.
•Ability to work independently and as part of a team in a fast-paced environment.
•Ability to work in call center environment.
•Strong organizational and time management skills.
•Ability to read and comprehend rules, regulations, policies and procedures.
Additional Information
.It's time to make the most important move of your careerFrom our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
