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Quality Assurance Supervisor

4 months ago


Hurricane, United States Litehouse Full time
Litehouse is seeking a full-time Quality Assurance Supervisor to join our team in Hurricane, UT.

The QA Supervisor promotes quality achievement and performance improvement throughout the organization. Additionally, you will ensure compliance with standards and regulations through inspections, testing, record-keeping and provides overall quality assurance support.

Responsibilities
  • Ensure the highest standards of quality are met, and continuously seek out opportunities to improve products, practices, and processes
  • Ensure compliance with national (third party audits), international (GFSI-SQF), and regulatory (FSMA) standards through implementation and enforcement of policy and procedure
  • Model correct behavior in the principles of quality manufacturing as they relate to the food industry such as HACCP, GMP & SQF
  • Manage and maintain quality inspections, product release and hold programs implemented at the plant level, for incoming and in-process materials and components, processes and finished goods
  • Inspect product throughout production cycle and conduct inspection, testing and sampling activities
  • Ensure first case checks are completed at startup and checks are collected at designated intervals throughout production
  • Participate in the corrective action process (internal, customer, regulatory, etc) including root cause analysis, identification of corrective action, and verification of corrections
  • Analyze existing data sources (MVI, NWA) to identify and correct issues. Prepare reports (charts, papers, etc) appropriate for the intended audience
  • Review, update, and standardize current policies to ensure they are compliant with corporate policy, regulatory requirements, and identified best practices
  • Lead and respond to customer or consumer complaint investigations
  • Ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
  • Perform routine housekeeping audits; report issues and follow-up on corrective actions
  • Primary backup in the plant for all quality and food safety issues
  • Other duties and activities as assigned
Qualifications
  • Bachelor's Degree preferred. Equivalent combination of education and experience may be substituted.
  • 1-3 years or relevant experience.
  • Ability to understand and use all necessary laboratory testing equipment (including but not limited to: pH meters and moisture analyzers) including setup, calibration, basic maintenance and troubleshooting
  • Sound understanding of basic and advanced mathematics, with some basic statistical knowledge preferred
  • Knowledge of ROSS or other inventory management system, NWA or other statistical analysis system and SharePoint or other similar system is preferred
  • Ability to work productively and independently at a self-established pace and seek direction as needed
  • Ability to communicate in solution or project goal terms.
  • Ability to manage complex product lines that require significant client relationship skills.
  • Strong verbal and written communications skills with ability to express ideas effectively and efficiently.
  • Establish and maintain effective working relationships with all contacts inside/outside of the company with strong interpersonal and organizational skills.
  • Microsoft Office (MS Excel, MS PowerPoint), IRI (Circana), Retail Link, MADRID


About Litehouse

Litehouse started in the Hope, Idaho restaurant of the Hawkins family 60 years ago. Since that time, we have become the leader in refrigerated salad dressings, dips, sauces, herbs, and cheese, manufacturing these delicious products at our four U.S. facilities based in Michigan, Utah, Virginia, and Idaho. Litehouse offers its diverse portfolio of products through general retail, e-commerce, foodservice, deli, member stores, and value-added goods where Litehouse products are featured in meal and salad kits. We keep a strong commitment to our employees and the communities in which we operate. Our founders believed that all of the people who make Litehouse great deserve to benefit from its success. That is why they transferred 30% of the company's ownership to its employees in 2006 and 100% by 2014. Home-grown and home-sustained, we empower all members of our organization to spark the innovations and great new ideas that will propel us into the future. We work to provide our employee-owners opportunities to succeed. Our vision is to improve life one community, one table, and one bite at a time. Our pillars of operation are people, customer service, quality, and growth.

We do not offer sponsorship

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.