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Receptionist, Security-FT

4 weeks ago

Grand Rapids, United States Meijer Full time

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community

Meijer Rewards

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth
Please review the job profile below and apply today

Provides first level of building security by monitoring building access through office reception areas. Greets and registers guests, ensures appropriate identification is issued and visible. Oversees issuance and return of office equipment and serves as central contact for building questions and concerns. Practices 200% Safety accountability - self and others.

What You'll Be Doing:
  • Greets and registers visitors, directing them to proper destination. Ensures each has appropriate identification badges (temp/visitor).
  • Keeps abreast of facility changes and issues, responds to inquiries, and answers a variety of questions regarding building repairs, HVAC, plumbing issues, parking concerns, etc. Provides information on civil defense/severe weather warnings or other local conditions.
  • Answers phones, determines appropriate action and directs incoming calls to correct area.
  • Ensures all required documentation is maintained - visitor logs, maintenance sheets, equipment/property removal authorizations, other paperwork as required.
  • Confirms, coordinates and schedules conference/meeting room equipment and equipment loans/maintenance.
  • Coordinates pool car reservations and works with assigned parties regarding car maintenance.
  • May monitor CCTV, participate in investigations and perform other Security administration as required.
  • May perform light housekeeping tasks to maintain cleanliness and appearance of reception area and lobby.
  • Refers non-routine questions and inquiries to supervisor.
  • May perform other duties as required.
What You Bring with You (Qualifications):
  • High school degree/equivalent.
  • Prior receptionist / office experience preferred but not required. Must be willing to undertake three - six months on-the-job training to become familiar with Meijer, its locations, key personnel & emergency procedures.
  • Familiarity with office technology and communication systems (current example is Microsoft Office / Outlook).
  • Must have outstanding interpersonal skills, including a professional demeanor and good telephone etiquette, to interact with a diverse population to give and obtain information.
  • Ability to evaluate potentially volatile customer or team member concerns and respond appropriately.
  • Ability to present a good first impression to customers and vendors.
  • Ability to identify and solve problems and/or recommend acceptable solutions.
  • Ability to work flexible work schedule (any hours between 7am - 5:30 pm, Monday through Friday).