Retail Team Lead, Lead Coffee Specialist

4 days ago


Boston, United States Nestl S.A Full time

Retail Team Lead, Lead Coffee Specialist At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Join us Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. Are you seeking a unique leadership opportunity with a purpose-driven brand? Join Nespresso as a Boutique Team Leader As an integral member of our retail store leadership team, your primary focus is delivering excellence in people leadership, sales, service, and operations. You will coach our sales associates to become customer experience and product knowledge experts. Your dedication to creating exceptional coffee experiences for our customers and celebrating team performance sets you apart. WHAT’S IN IT FOR YOU: Competitive pay: Plus quarterly bonus for achieving team sales and service goals. Growth and Development: At Nespresso, you have an opportunity to build a career that aligns with who you are. Caring Culture: Nespresso is known for a culture that inspires you to be, feel, and do your best. Purposeful work: As a B Corp, we view coffee as a force for good. The approximate hourly pay for this position is $20.75. Final compensation may vary based on factors including knowledge, skills, and abilities as well as geographic location. WHAT WE OFFER: Nespresso offers Retail employees performance-based incentives and a total rewards package, which includes a free Nespresso machine and coffee product allowance, a 401k with Company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, and discounts at over 2,000 companies. WHAT YOU’LL BE DOING: Drive Results: Function as manager on duty, driving sales by maximizing overall store productivity. Customer/Hospitality driven: Cultivate personalized coffee experiences using storytelling to share your knowledge. Inspiring People Leadership: Influence and inspire a team to drive sales and service performance. Excellence in Operational Execution: Ensure store standards are maintained; cleanliness, visual merchandising, and operational tasks. Collaborative Team Player: Actively seek and provide feedback, build strong relationships with colleagues. WHAT YOU’LL BRING: You have 2+ yrs. experience in driving sales and leading a team in a high-volume retail environment. You have effective communication, time management, and analytical skills. You are punctual and available to work open and closing shifts, weekends, and holidays. Requisition ID: 319323 It is our business imperative to remain a very inclusive workplace. Nestlé Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. This position is not eligible for Visa Sponsorship. #J-18808-Ljbffr


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