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Associate Director of DCS Slate Operations and Admissions
4 months ago
Associate Director of Slate Operations and Admissions
Job Description:
The Associate Director of DCS Slate Operations and Admissions manages all aspects of Slate operations, Slate communications, and application processing/completion at the Mount St. Mary's University Division of Continuing Studies (DCS) housed at the Frederick campus and online. This includes participating in overall strategy sessions regarding growing programs as well as managing day-to-day admissions processing, creating funnel reports in Slate, and coordinating Slate communications and events for all online and in-person DCS populations (accelerated/adult undergraduate, graduate, international, non-degree, and W2W students). The Associate Director will work with other DCS team members to manage leads, communication flows, and maintain the inquiry to application cycle as well as work to support program directors and academic deans. In addition, the Associate Director will work with the Creative Director on marketing creative and communication flow strategy and be the primary Slate manager on application management and CRM development issues. This role will be physically located at the Mount St. Mary's University Frederick campus and will report to the Associate Provost for the Division of Continuing Studies, via the Director of Academic Operations for DCS.
Essential Duties and Responsibilities:
Some of the major responsibilities include:
- Set vision for and manage admissions cycle from inquiry to enrollment for all online and in-person graduate, accelerated/adult undergraduate, W2W, and non-degrees programs.
- Manage Slate operations by utilizing the Slate CRM for managing admissions and student recruitment for online and in-person accelerated/adult UG, graduate, international, W2W and non-degree students. Collaborate with Creative Director in the Office of University Marketing & Communications and others to build and execute drip communication plans for each DCS student population.
- Build and maintain Slate reports and analyze trends in recruitment.
- Serve as the primary Admissions Designed School Official (DSO) for international graduate students and collaborate with the Registration DSO.
- Work with the traditional undergraduate admissions office, Registrar's office, and IT department to identify and resolve any issues that occur during the admissions data export to the registration system, as well all other university integrations and processes.
- Provide Slate training and support for program directors, deans and admin/staff.
- Work with deans and program directors to ensure smooth transitions to enrollment and to keep abreast on program changes.
- Support lead generation efforts for both on and off campus recruitment events.
- Along with other Frederick campus personnel, work as a team player to develop and implement new strategies to attract applicants.
- Work with third party vendors and consultants as necessary to support the admissions and recruitment process.
- Work as an integral part of the Division of Continuing Studies team with other responsibilities as assigned.
- Keep current on all aspects of Mount St. Mary's University, especially academic, social, religious, and athletic programs, and events.
- Perform other duties as assigned by the Associate Provost.
The appointed individual will:
- Have a bachelor's degree with good communication and interpersonal skills.
- Slate and Jenzabar experience preferred.
- Minimum of 3 years supporting the adult learning experience in admissions or related higher education experience.
- Be able to relate to and work well with a variety of people, and to work well both independently and as part of a team.
- Articulate the values of a liberal arts education in the Catholic tradition.
Salary/Benefits
This is a full-time position with full benefits and annual, holiday and sick leave. The university offers a generous benefits package, including tuition remission for graduate and undergraduate classes at Mount St. Mary's University, retirement program with a match as well as a generous paid time off schedule. Competitive salary commensurate to experience.
Full Time/Part Time:
Full time
