Manufacturing Support Rep

4 weeks ago


Fremont, United States Global Channel Management Full time

Manufacturing Support Rep requires: High School graduate or equivalent, Bachelors degree preferred Possess strong problem solving and data analysis skills Possess excellent organizational and time management skills with ability to prioritize and assign work Possess excellent communication skills, both written and verbal with demonstrated ability to communicate across all levels of the organization Strong customer service aptitude and teamwork skills Proficiency with MS Office Background with statistical analysis software (Minitab) preferred Courses in LSS (Lab and scientific services) Manufacturing Support Rep duties: Support relationships with both manufacturing and engineering at customer sites. Maintain key communication regarding daily projects and line issues. Provide technical direction and assistance to customers on the use of product lines. Possess working knowledge of paint technologies. Respond to questions and concerns regarding product lines and general operations. Troubleshoot & resolve painting issues and problems by provide recommendations on issues related to product, application, inventory and general paint process. Assist customer to overcome line problems. Gather data and material samples for analysis, testing and reporting. Assist with daily paint consumption, invoices, inventory, and paint ordering. Communicate data collection including (but not limited to): Viscosity and Temperature data, appearance data using Wave Scan and film build collection devices.



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