Relief Night Auditor

3 months ago


North Myrtle Beach, United States AVISTA RENTALS LLC Full time
Relief Night Auditor - Avista Resort

Job description - The night auditor will completenormal front desk duties such as; answering phones, making/cancelingreservations, checking guests in/ out, taking payments, and helping resolve any guestconcerns. The front desk personnel is often the first point of contact for ourguests, a friendly welcome is a must. Communicating overnight events to morningstaff is essential for a smooth transition.
  • Two overnight shifts needed: Sunday & Monday, 11p.m. to 7 a.m.
  • Part time

Job Responsibilities -

- Welcomeand acknowledge all guests according to company standards; anticipate andaddress service needs

- Register,take payments, and assign keys to guests

- Informguests of the amenities and services available to them

- Informcustomers of availability and rates

- Handlesany guest issues or complaints, using appropriate service recovery methods

- Workwith the corresponding departments to resolve any property or guest issues

- Follow all company safety andsecurity policies and procedures; report any maintenance problems/safetyhazards

- Communicate with the morning staffto inform them of any task to be completed or updates

Requirements -

- Available to work a flexible scheduleincluding weekends and holidays

- Previous experience is preferred butnot required

- Able to work for complete overnightshifts independently

- Abilityto perform computer-based tasks

- Abilityto work independently

Qualifying team members may enjoythe following benefits -

- Weekly Pay

- Medicalinsurance

- Vision,Dental, Disability, Life, and Accidentinsurance

- PaidVacation

- Bereavement leave

- 401k/ 401k Matching

Myrtle Beach Seaside Resorts believes that ouremployees are the strength, vendors are the standard, homeowners are theprospect, and customers are the focus. We are committed to maintaining a safeand secure, working environment, which promotes communication, participation,and involvement. Empowered and proactive staff create memorable experiences forour guests that exceed expectations.
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