Relief Night Auditor
3 months ago
Job description - The night auditor will completenormal front desk duties such as; answering phones, making/cancelingreservations, checking guests in/ out, taking payments, and helping resolve any guestconcerns. The front desk personnel is often the first point of contact for ourguests, a friendly welcome is a must. Communicating overnight events to morningstaff is essential for a smooth transition.
- Two overnight shifts needed: Sunday & Monday, 11p.m. to 7 a.m.
- Part time
Job Responsibilities -
- Welcomeand acknowledge all guests according to company standards; anticipate andaddress service needs
- Register,take payments, and assign keys to guests
- Informguests of the amenities and services available to them
- Informcustomers of availability and rates
- Handlesany guest issues or complaints, using appropriate service recovery methods
- Workwith the corresponding departments to resolve any property or guest issues
- Follow all company safety andsecurity policies and procedures; report any maintenance problems/safetyhazards
- Communicate with the morning staffto inform them of any task to be completed or updates
Requirements -
- Available to work a flexible scheduleincluding weekends and holidays
- Previous experience is preferred butnot required
- Able to work for complete overnightshifts independently
- Abilityto perform computer-based tasks
- Abilityto work independently
Qualifying team members may enjoythe following benefits -
- Weekly Pay
- Medicalinsurance
- Vision,Dental, Disability, Life, and Accidentinsurance
- PaidVacation
- Bereavement leave
- 401k/ 401k Matching
Myrtle Beach Seaside Resorts believes that ouremployees are the strength, vendors are the standard, homeowners are theprospect, and customers are the focus. We are committed to maintaining a safeand secure, working environment, which promotes communication, participation,and involvement. Empowered and proactive staff create memorable experiences forour guests that exceed expectations.
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