Pharmacy Customer Service Associate
1 week ago
Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. External Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. Are you the right candidate for this opportunity Make sure to read the full description below. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsPDN-9da1b74e-a987-4c06-b623-85dd7188308e
-
Customer Service Associate
7 days ago
Riverside, California, United States Stater Bros. Full timeJob OverviewAs a Customer Service Associate at Stater Bros., you will be responsible for providing exceptional customer service to ensure a positive shopping experience. Your role will involve preparing food and other products for customer consumption, answering customer questions, and assisting with purchases.
-
Pharmacy Operations Manager
5 hours ago
Riverside, United States Walgreens Full timeJob Responsibilities Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and...
-
Customer Service Associate
4 days ago
Riverside, California, United States Venatic, Inc Full timeWe are seeking a Customer Service Associate to elevate client brand awareness, generate consumer loyalty, and meet promotional goals. Key Responsibilities:Responding to customer requestsMarketing salesProcessing transactionsMaintaining a clean store environmentMultitasking on merchandising and sales responsibilitiesQualifications:Engaging with...
-
Customer Service Associate
1 week ago
Riverside, Illinois, United States Kohl's Full timeAbout This OpportunityThis is an exciting opportunity to join a leading retailer as a Seasonal Retail Sales Associate.Key Responsibilities:Provide exceptional customer service by greeting customers, assisting with purchases, and operating a cash register.Process transactions accurately and efficiently.Meet or exceed individual sales and service...
-
Pharmacy Assistant
3 days ago
Riverside, United States Kaiser Permanente Full timeJob Summary:Provides public reception; sells pharmacy merchandise; transcribes information for prescription labels; assists pharmacist with clerical functions according to established procedures.Essential Responsibilities:Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. 1. Greets...
-
Customer Service Associate
6 days ago
Riverside, California, United States Round1 Full timeOverviewThe Round1 Entertainment team is seeking highly motivated and enthusiastic Customer Service Associates to join our dynamic team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and enjoyable experience for all guests.Salary$16.00/hourJob DescriptionWe are looking for individuals who...
-
Retail Customer Service Associate
1 week ago
Riverside, United States FedEx Full timeFedEx - JobID: PDX_FEC_46972EF0-3098-410C-9E9E-A59446608E6C_240797 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Pharmacy Assistant
4 weeks ago
Riverside, United States Kaiser Permanente Full timeDescription: Job Summary: Provides public reception; sells pharmacy merchandise; transcribes information for prescription labels; assists pharmacist with clerical functions according to established procedures. Essential Responsibilities: Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local...
-
Riverside, Missouri, United States First Service Corporation Full timeJoin us at First Service Corporation, where we are passionate about delivering exceptional customer service and technical support. Our mission is to provide peace of mind to our customers, and we're looking for talented individuals like you to help us achieve this goal.About UsAt First Service Corporation, we pride ourselves on being more than just a home...
-
Loss Prevention Customer Service Associate II
2 months ago
Riverside, United States Marshalls Full timeMarshalls - 3635 Riverside Plaza Drive, Ste 200 Riverside Plaza 92506 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer...
-
Customer Service Associate
1 week ago
Riverside, United States Fortune International, LLC Full timeThe Customer Service associate will support the company's mission of providing outstanding service to our customers and drivers. This will be achieved by courteously receiving incoming calls from customers, entering orders, and working with other Fortune employees to satisfy customer needs. The Customer Service associate will communicate with both dispatch...
-
Sales & Customer Service Associate
5 months ago
Riverside, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy [Riverside Central; 3639 Riverside Plaza dr, Riverside CA 92504] Do you have a passion for helping others? At the Massage Envy [Riverside Central] franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an...
-
Customer Service Representative
1 week ago
Riverside, Illinois, United States Kohl's Full timeKey ResponsibilitiesEngage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of paymentAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and...
-
Customer Service Representative
2 months ago
Riverside, United States Circle K Full timeCircle K - 8190 Mission Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
2 days ago
Riverside, United States Circle K Full timeCircle K - 18965 Van Buren Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Success Associate
1 week ago
Riverside, United States Eastza limited Full timeJob Title: Customer Success Associate ~ Weekly Pay ~ On-Site Location: On-Site, Riverside, CA Are you ready to join an energetic team where enthusiasm meets ambition? Our client's dynamic event-based promotions company is seeking vibrant individuals to fill the role of a Customer Success Associate. Responsibilities: ...
-
Customer Support Associate
1 week ago
Riverside, California, United States beBee Professionals Full time $30,000 - $45,000In beBee Professionals, we're seeking an experienced Customer Support Associate to provide exceptional service to our customers in Riverside, United States. This role involves responding to customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:Address customer inquiries via various communication...
-
Lead Service Associate
2 months ago
Riverside, United States Rite Aid Full timeRite Aid Corp. - 8015 Limonite Avenue [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with customers in a friendly and efficient manner while completing customer...
-
Pharmacy Operations Manager
9 hours ago
Riverside, CA, United States Walgreens Full timeJob Responsibilities Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and...
-
Customer Service Lead Representative
7 days ago
Riverside, California, United States Rite Aid Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Service Lead Representative to join our team at Rite Aid.About the Role:The Customer Service Lead Representative will be responsible for supervising store associates, assisting with daily store operations, and providing exceptional customer service. This role requires strong leadership...
