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DevOps Engineer AI/ML

4 months ago

Richardson, United States Cisco Full time
Who We Are

CollabAI is a team of AI/ML professionals within Cisco Collaboration. Originally four separate acquisitions, joined into a single group to consolidate expertise in multiple ML domains.

CollabAI strives to stay at the forefront of AI technology, focusing on building and deploying ML and AI features to add intelligence to our Webex Suite. This includes enhancement of audio quality, computer vision, natural language processing using generative ai and large language models, and much more.

CollabAI creates a bridge to AI features for other teams throughout Cisco by collaborating with our tools and expertise. We empower diverse teams to deliver AI/ML experiences across the Webex Suite and beyond.

We are expanding our existing platform team to provide better support for ML based microservices and improving the developer experience of the CollabAI group.

What You'll Do
  • Understand common security risks and take steps to mitigate them.
  • Continuously learn and refine best-practices as the DevOps landscape changes.
  • Build good working relationships both inside and outside of your immediate working group. Working with Data, ML, and Software engineers, along with their Product Management counterparts to understand functionality, scalability, performance, security, and integration requirements.
  • Configure and deploy cloud-based ML applications taking into account cost, scalability, and maintainability.
  • May lead projects with limited complexity to execute defined platform engineering roadmap.
  • Recommend expansion and improvement to current systems.
  • Implement required review processes into our workflows to ensure regulatory compliance.
  • Use configuration management software to deploy updates into the cloud environment.
  • Contribute to the design, build, and maintenance of application infrastructure automation.
  • Provide Peer review on code written by team members.
  • Improve developer experience by delivering automation or infrastructure components to improve efficiency, with a focus on MLOps and reducing the ML iteration loop.
  • Maintain and expand our CI/CD automation facilities.
  • Monitor and respond to service alerts, trouble-shooting distributed systems using monitoring and logging tools.
  • Ensure appropriate testing is conducted prior to deployment of cloud based applications.

Who You Are

Minimum Qualifications

  • 4+ years of experience managing infrastructures on AWS.
  • Programming experience with a modern Object-Oriented language, preferably with Python and/or TypeScript
  • Experience with Docker and Container Orchestration (such as K8s, ECS, etc)
  • Experience with Infrastructure as Code (IaC) tooling (such as Pulumi or Terraform) and CI/CD orchestration platforms (such as Github Actions, GitLab, Jenkins)
  • Experience running and monitoring production systems that service end-users on a global scale.

Preferred Qualifications

  • Experience with MLOps tooling (Kubeflow, Airflow, Weights & Biases, DVC, etc.)
  • Direct experience with Pulumi, Github Actions, and EKS
  • Strong verbal and written communication skills, and works well in a remote environment.
  • Willing to work on-call.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most demanding of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco