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Business Account Manager

2 months ago

Mobile, United States Kuraray America , Inc. Full time

Description:

About the Company: We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day AAA United States, Inc

is seeking a dynamic and results-driven

Business Account Manager

to focus on employee retention, customer satisfaction, and growth. The

Business Account Manager (BAM)

will be assigned

AAA USA

programs and will be the main point of contact for the program. They will act as the conduit to ensure that employee needs are being effectively communicated to the correct internal department for quick resolution. The

Business Account Manager (BAM)

will also be the

AAA USA

customer champion to ensure customer satisfaction. They will ensure any customer requests are being resolved quickly and efficiently. Duties and Responsibilities: Establishes and/or maintains relationships with all Operations, Quality, and Human Resources at all pertinent levels of the customer organization. Looks for new opportunities with customer and works with AAA USA sales and operations management and customer on planning any upcoming needs. Builds face to face relationships with employees and acts as employee champion and communicates to internal relevant departments. Reinforces company mission, and culture with employees. Holds regular communication meetings or customer events to keep the employee base up to date on corporate messages and performance. Works with Finance and Human Resources on timesheet calculations / management as needed. Works on and off customer program off-site. Attends quarterly sales meetings at the AAA USA headquarters as requested. Other tasks as assigned by management. Requirements:

2+ years’ experience working in an aerospace or automotive manufacturing or MRO environment. Bachelor's degree in business or technical field a+. Ability to sell concepts and solutions to customer. Bi-lingual (English & Spanish) a+. Has well developed skills in the following competencies: Interpersonal skills; Mathematical skills, Time Management, salesmanship, and a head for business. Very organized and can develop and follow a logical workflow with supporting documents. Ability to use all of the following PC applications: Windows 10, Word, Excel, and PowerPoint. Must be able to communicate in a concise and effective manner. Must be able to speak to both small and large audiences internally and externally confidently and effectively. Can work autonomously.

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