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Program Coordinator
4 months ago
Programs Coordinator Job Overview
Programs Coordinator helps NLBWA-IE enrich the lives of individuals through educational and social programs that align with the vision and mission of the organization. The coordinator oversees the entire schedule of program offerings, reviewing the effectiveness of current options and drafting proposals for new programs that may benefitthe community that NLBWA-IE serves. As part of this role, the program coordinator ensures budget allocation and supports outreach strategies to provide high program participation and support. The program's coordinator reports to the executive director, NLBWA-IE.
General Responsibilities:
Leads, oversees, and coordinates the successful planning, execution, follow-up up, and evaluation of various educational, networking, supplier development programs, and capacity-building programs.
Evaluate existing programs and make appropriate recommendations/changes to improve processes and desired outcomes.
Focus on developing and growing the Membership of the organization
Create programs process through Asana
Set up timelines and deadlines where appropriate for each event
Ensures marketing success, communication and program success is accomplished
Ensures programs successfully meet budgets, headcount goals, and profitability
Communicate and oversee recruitment project for the Latina Study, including impact calls
Create and publish a newsletter
Serve as liaison between UCR Micro MBA and Membership
Coordinate activities of consultants, affiliate members, volunteers, and buyers
Coordinate volunteers, speakers, trainers, resources, equipment, meetings, and information to complete projects and accomplish headcount and revenue goals
Monitor and manage the day-to-day detailed aspects and administrative duties of multiple projects through the entire program cycle
Create and submit program reports documentation at the end of each program to sponsors/partners.
Communicate with the NLBWA-IE Executive Director regarding each program to ensure attendance, budget, and revenue are met.
Communicate program objectives, goals, and progress to the Executive Director.
Track program process and solve problems or issues that may arise for each program
Prepare and present progress and budget reports to the Executive Director
Provide NLBWA-IE information at community events
Assist with Registration at all NLBWA-IE events.
Set up at Events
Order all materials necessary for setup
General programs are listed below:
Training Programs
Connect and Elevate
Emerging Latinas
BMA Micro MBA, supplier development program
Annual Procurement project and BIZMATCH at the conference.
LEILA Awards Gala
Latina BIZCON
Additional events/programs as needed
Professional Qualifications:
Bachelor’s degree in Business Management, or equivalent experience in Marketing, Communications, member management, or customer service
3-5 years of experience in Program Management
2-3 years of event planning experience
Outstanding customer service experience
Three (3) years of customer service experience
Two (2) years of phone outreach experience
Bilingual - Spanish
Specialized Skills:
Strong organizational abilities, including planning, delegating, program development, and task facilitation
Strong oral and written skills
Cold-calling, follow-up, tracking calls, recruitment
Solid, hands-on budget management skills
Problem-solving, conflict resolution, and multitasking skills
Ability to convey the vision of NLBWA-IE and its strategic future to its stakeholders
Skills to collaborate with and motivate NLBWA-IE affiliate members and volunteers
Experience using CRM and other event-planning software
Competency in Microsoft applications, Asana, Canva, G Business Suite, WordPress, event management software
Competency utilizing virtual platforms, such as Zoom, Google Meets, WebEx
Competency using e-mail marketing tools, such as Constant Contact and MailChimp
Understanding of social media platforms and management
Previous experience with nonprofit organizations
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Filing is required. This would require the ability to lift 15 lbs; open filing cabinets and bend or stand; take items to events – take and bring promotional/marketing items to events; as necessary.
Position Type and Expected Hours of Work
This is a full-time, on-site position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., with one-hour unpaid lunch. Occasionally, shift will change to accommodate meetings, programs, and events throughout the year.
Work Authorization/Security Clearance (if applicable)
Per the Immigration Reform and Control Act, an I-9 form must be completed upon hire. Certain special clearance may be required based on NLBWA-IE partner's requirements.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Salary range is $22.00+ based on experience.
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