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Member Services Representative

3 months ago

Round Rock, United States Brushy Creek Municipal Utility District Full time

Join our Team and be part of The Brushy Creek Life

The Location:

Come experience "The Brushy Creek Life" in Round Rock, Texas, just minutes north of Austin. Brushy Creek Municipal Utility District enjoys the quiet rural aspects of small-town America while having proximity to cosmopolitan amenities.

The Organization:

Brushy Creek Municipal Utility District is home to 18,000+ residents. Formed initially as Williamson County Municipal Utility District No. 2 in 1977, BCMUD provides water and wastewater services, recreational activities, beautiful gardens, parks, and miles of trails through the Brushy Creek community. BCMUD operates four swimming pools, four tennis courts, and a disc golf course throughout the community.

At the heart of our District is the Brushy Creek Community Center. Our Community Center features two gyms, two racketball courts, weight room, rock wall, and recreational programming, including various fun activities, educational and fitness classes.

Brushy Creek employs approximately 190 seasonal, part-time, and full-time team members.

Member Services Representative:

The Member Services Representative delivers exceptional front-time clerical and customer support services to members and guest of the Brushy Creek Community Center.

Job Duties:

  • Welcome, greet, and provide help to patrons in lobby reception area
  • Serve as gatekeeper for the community Center, observe and enforce rules and regulations to both staff and patrons
  • Answer questions and conduct Community Center tours
  • Keep cash controls
  • Carry out daily tasks outlined in departmental shared operating procedures
  • Detail, sanitize, organize and maintain a clean welcoming environment
  • Setup and takedown rental rooms
Minimum Requirement:
  • Maintain current certification/license, or ability to attain certification/license within 90 days of hire:
    • American Red Cross Adult and Pediatric First Aid/CPR/AED.
  • Must be able to work flexible work schedules and irregular hours including weekdays, weekends, holidays, and evenings.
Schedule:
  • Shift 1: Friday & Saturday 4:15 pm to 9:15 pm and Sunday 9:45 am to 4:45 pm
  • Shift 2: Saturday 6:45 am to 12:45 pm and Sunday 9:45 am - 4:45 am
Benefits:
  • Retirement plan through the Texas County District Retirement System with a contribution match of 2 to 1 at retirement
  • Employee funded 457 option
  • Certification pay
  • Longevity pay
  • Employee Community Center Membership
  • Access to community pools and tennis courts
  • 50% Off Sports & Classes