Front Desk Agent
5 days ago
Hourly Rate: $32.22
Job Status: Casual / On-Call
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- *Benefit Eligibility will vary by position
- Free daily meal and associate cafeteria
- Complimentary soft drinks, coffee and tea
- Monthly and quarterly celebrations and awards
- Company branded hats for outdoor associates
- Free work shoes every 6 months (select departments)
- Discounted bus pass
- Discounts to onsite spa and food outlets
- Community service opportunities
As a Guest Services Agent, a typical day will include:
- Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
- Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
- Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
- Answers telephone calls and routes calls to the proper department as applicable.
- May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
To Become a Guest Services Agent at MVW:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
- Specific job duties may differ by property, size of team, or facility.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
-
Front Desk Agent
4 months ago
Lahaina, United States Kaanapali Alii Maui Full timeOverview: Are you ready to start your career or gain valuable skills in the hospitality industry? Join our team at the Kaanapali Alii, where we're looking for a friendly and dedicated Front Desk Agent. If you have a passion for hospitality and enjoy creating memorable experiences for guests and owners, we'd love to hear from you. As a Front Desk Agent,...
-
Front Desk Agent
2 weeks ago
Lahaina, United States CoralTree Hospitality Full timeThe Blended Schedule Overnight Front Desk Agent provides record account reconciliation services and reporting. In addition, covers shifts, days off and vacation for the full-time night auditor. As the Night Auditor, he or she is responsible for all f Front Desk, Night Auditor, Agent, Overnight, Hotel
-
Front Desk Manager
2 weeks ago
Lahaina, United States Marriott Vacations Worldwide Full timeSalary range $66,990 - $77,000 w/bonus planRelocation Assistance - YesEducation and Experience High school diploma, GED or equivalent degree; 2 years of progressive experience in a hotel Front Office operation. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major;...
-
Front Desk Supervisor
2 months ago
Lahaina, United States Marriott Hotels & Resorts Full timeEnter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile mach Supervisor, Front Desk, Hotel, Computer
-
Front Desk Ambassador
1 week ago
Lahaina, Hawaii, United States Marriott International, Inc Full timeJob OverviewWe are seeking a highly skilled and friendly Front Desk Ambassador to join our team at Sheraton Maui Resort & Spa. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional guest experiences.In this role, you will be responsible for greeting and escorting guests to their rooms,...
-
Front Desk Liaison
4 days ago
Lahaina, Hawaii, United States Marriott International, Inc Full timeThe Front Desk Liaison role at The Westin Maui Resort & Spa is a unique opportunity to enhance the guest experience by providing exceptional service and local area knowledge. As a key member of the hotel team, you will be responsible for responding to guest requests, resolving issues, and ensuring that all guests feel welcome and valued.With a strong focus...
-
Front Desk Management Position
4 weeks ago
Lahaina, Hawaii, United States Marriott International Inc Full timeAs a Front Desk Supervisor at Marriott International, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk area.Key Responsibilities:Enter and retrieve information contained in computer databases to update records, files, and reservations.Transmit information or documents using a computer,...
-
Front Desk Ambassador
5 days ago
Lahaina, Hawaii, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled Front Desk Ambassador to join our team at Sheraton Maui Resort & Spa. As a key member of our evening shift, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Manage guest check-ins and check-outs with attention to detail and...
-
Front Desk Supervisor
5 days ago
Lahaina, United States Sands Of Kahana Full timeApply Job Type Full-time Description We are seeking a dynamic individual for our Front Desk Supervisor position. This role is perfect for anyone who is currently looking to take the next step in their career journey. The ideal candidate will excel in delivering personalized service, showing empathy towards both associates and guests, and demonstrating...
-
Front Desk Supervisor
1 month ago
Lahaina, United States Yes& Companies LLC Full timeJob Type Full-time Description We are seeking a dynamic individual for our Front Desk Supervisor position. This role is perfect for anyone who is currently looking to take the next step in their career journey. The ideal candidate will excel in delivering personalized service, showing empathy towards both associates and guests, and demonstrating creative...
-
Front Desk Supervisor
5 days ago
Lahaina, United States Yes& Companies LLC Full timeJob Type Full-timeDescriptionWe are seeking a dynamic individual for our Front Desk Supervisor position. This role is perfect for anyone who is currently looking to take the next step in their career journey. The ideal candidate will excel in delivering personalized service, showing empathy towards both associates and guests, and demonstrating creative...
-
Front Desk Rep
4 months ago
Lahaina, United States Yes& Companies LLC Full timeJob Type Full-time Description Join in on the fun we are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests. Role: To provide efficient guest registration in and out of the resort while displaying...
-
Front Desk Agent
1 month ago
Lahaina, United States Marriott Full timeAdditional Information Pay: $27.11/hour Job Number 24145925 Job Category Rooms & Guest Services Operations Location The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest...
-
Guest Services Agent
5 days ago
Lahaina, United States Royal Lahaina Resort Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Guest Services Agent
4 days ago
Lahaina, United States Royal Lahaina Resort Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Front Desk Agent/Owner Services Coordinator
4 months ago
Lahaina, United States The Whaler on Kaanapali Beach Full timeAbout Us: Set along the pristine Kaanapali Beach shoreline is The Whaler Resort on Ka'anapali Beach, a condominium resort that exudes leisure and relaxation. Comprised of two 12-story towers on six acres of lush tropical landscaping, guests spend days dipping in the pool, catching sunsets on the beachfront, and unwinding by the fire pits. At HEI, we...
-
Night Shift Guest Service Ambassador
4 days ago
Lahaina, Hawaii, United States Marriott International, Inc Full timeUnlock a Rewarding Career in HospitalityWe are seeking a motivated and detail-oriented Guest Service Agent to join our team at Sheraton Maui Resort & Spa. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences through efficient check-ins, check-outs, and reservation management.About the RoleProvide exceptional...
-
Night Front Desk Ambassador
7 days ago
Lahaina, Hawaii, United States Marriott International, Inc Full timeDeliver exceptional guest experiences as a key member of the Sheraton Maui Resort & Spa team.About Marriott International, IncAs a leading hospitality company, we believe in creating unforgettable moments for our guests. With over 30 brands and more than 7,000 properties across 131 countries, we're committed to delivering exceptional service and memorable...
-
Front Desk Supervisor
2 days ago
Lahaina, United States Marriott International, Inc Full timeAdditional InformationPay: $28.00/hour, On Call, Overnight ShiftJob Number24209526Job CategoryAdministrativeLocationThe Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Enter and retrieve information contained in...
-
Front Desk Supervisor
2 months ago
Lahaina, United States Marriott International Inc Full timeAdditional InformationPay: $28.00/hour, On Call, Overnight Shift Job Number24169947 Job CategoryAdministrative LocationThe Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Enter and retrieve information contained in...