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Dynamics CRM Functional Consultant

4 months ago

Greensboro, United States Diverse Lynx Full time

•10+ years of experience in IT
•6 - 8 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must)
•Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst in at least two large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service) multiple integrations and multi-geo rollouts
•Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing
•Excellent customer facing and documentation skills
•Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers
•Must have some experience in modern workloads:
•Power platform : specially Power Automate and Power BI, experience in Power Apps in preferred
•Experience in Azure AI / Client, Azure IOT platform and Virtual Agent is high preferable
•Experience in working in an Agile DevOps is a must

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.