Customer Retention Representative

1 week ago

Maricopa, United States DISH Full time
Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by selling the value of DISH's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling

Job Duties and Responsibilities

The Retention Account Executive position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenue. DISH provides the training, development and tools to be successful.

Key Responsibilities

  • Successfully sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer's needs and offer the best value
  • Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
  • Effectively manage time, open to learning new methods and looking to advance as a sales contributor
  • Build and maintain customer relationships
  • Document customer information including demographic, billing, etc.
  • Provide excellent customer service, listen to the customer and ensure their satisfaction

What's In It for You?

Uncapped Commission and No Cold Calling, Ever.

At DISH, our Retention Account Executives handle 100% inbound calls. We give you the best tools, products and services on the market to fast-track your career. It's all part of how DISH sets you up for success.

Compensation

$17.75/hour base pay plus uncapped commission. Target compensation is $64,000/year, with the potential to earn significantly more based on performance. Top performers make well over six figures annually You'll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increase.

You'll also receive:

  • Paid training and ongoing development to maximize your career potential
  • Medical, dental and vision insurance benefits
  • Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
  • Complimentary DISH TV programming at your home, plus deeply discounted Sling TV and Boost Mobile plans
  • Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more
Skills, Experience and Requirements
  • Excellent verbal, written and interpersonal communication skills
  • High school diploma; college graduates preferred
  • Pre-employment screen, which may include a drug test
  • Must be able to work full-time, on-site in one of our Direct Sales facilities
  • Must have open availability to work provided schedules
  • Have a smartphone or other device with an active network connection

Environment

  • On-site location
  • Desk position
  • Full-time schedule provided post-offer - variable hours which include weekends and holidays
  • Ability to bid on available work schedules based on performance, attendance and quality assurance

Salary Ranges

Compensation: $17.75/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

  • Customer Retention Representative

    1 week ago

    Maricopa, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.Today, our brands include...

  • Customer Retention Representative

    6 days ago

    Maricopa, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...

  • Customer Retention Representative

    7 days ago

    Maricopa, AZ, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Retention Account Executive

    2 months ago

    Maricopa, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.Today, our brands include...

  • Retention Account Executive

    4 weeks ago

    Maricopa, United States DISH Full time

    Company Summary DISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview. ...

  • Retention Account Executive

    1 month ago

    Maricopa, United States DISH Full time

    Company SummaryDISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview. ...

  • Retention Account Executive

    1 month ago

    Maricopa, United States DISH Full time

    Company Summary DISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview. ...

  • Retention Account Executive

    3 months ago

    Maricopa, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...

  • Retention Account Executive

    2 months ago

    Maricopa, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...

  • Retention Account Executive

    3 months ago

    Maricopa, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Retention Account Executive

    2 months ago

    Maricopa, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...

  • Sales Development Representative

    1 week ago

    Maricopa, Arizona, United States DISH Full time

    Unlock your career potential as a Sales Development Representative with DISH, where you'll play a crucial role in shaping the future of connectivity. Our innovative company has been redefining the boundaries of satellite television service, live-streaming, and smart home installation services for over 40 years.We're seeking highly skilled professionals to...

  • Business Development Representative

    1 week ago

    Maricopa, Arizona, United States DISH Full time

    Unlock Career Growth as a Business Development Representative at DISHWe are seeking highly motivated and skilled Business Development Representatives to join our team at DISH, a leading provider of innovative connectivity solutions. As a Business Development Representative, you will play a critical role in driving revenue growth and customer satisfaction...

  • Canvassing Sales Representative

    3 months ago

    Maricopa, United States United Solar Full time

    United Solar, a leading Solar Sales Company, is seeking a talented and motivated Door to Door Sales Representative to join our team. As a Door to Door Sales representative, you will be responsible for generating new business opportunities by promoting and selling our innovative solar energy solutions. The ideal candidate will be energetic, outgoing, and a...

  • Sales Representative

    3 weeks ago

    Maricopa, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.Today, our brands include...

  • Inside Sales Representative

    6 days ago

    Maricopa, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Caesars Rewards Representative-Caesars Rewards-Full Time

    2 months ago

    Maricopa, United States Harrah's Ak-Chin Casino Full time

    Identified shifts will vary based on business needs Starting pay for this role is $16.00 per hour and may vary based on experience JOB SUMMARY:   Provides “A” level customer service while enthusiastically promoting the Caesars Rewards program.  ESSENTIAL JOB FUNCTIONS : Greets and welcomes customers with a smile as a company representative. ...

  • Sales Consultant

    9 hours ago

    Maricopa, Arizona, United States Welcome Wagon Full time

    About the Role:Welcome Wagon is seeking an experienced Sales Consultant to join our team as a Community Marketing Representative. This is a commission-only position with unlimited income potential, offering the flexibility to work from home and in the field.Job Responsibilities:Identify and engage with local small businesses to sell consultative advertising...

  • Sales Representative

    3 weeks ago

    Maricopa, United States POE Full time

    Job DescriptionJob DescriptionPOE is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships to add new clients with our referrals and leads, then...

  • Sales Account Executive

    1 week ago

    Maricopa, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...