Customer Business Manager

1 month ago


Merced, United States Axelon Full time

Customer Business Manager (Facility Manager) Merced, CA 6+ Month Contract Must have reliable transportation Pay range: $57 - $65 per hour How you will do it •Understanding the contract terms and conditions and Customer expectations at a detailed level and taking ownership for outcomes •Project Management Skills; will be responsible for managing construction activities to include reviewing of drawings and specifications, participating in design meetings, providing best practices, commissioning, construction site evaluations and inspections. •Reviewing and proactively establishing required procedures and training personnel to consistently meet and exceed the performance expectations of the Customer in the most safe and cost-effective manner •Provide technical and management direction to maintenance management service contractor •Manages, directs and schedules day-to-day and long-range activities to ensure that all contract requirements and procedures of the site Supervision and Staff are being properly implemented •Manages supervisors including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors performance objectives •Working closely with the Customer to ensure alignment with contract requirements and operational policies •Establishing process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, costs and Customer Satisfaction. Taking corrective actions to bring about required change •Selecting and training all project employees and administering policies, procedures, and standards to ensure that employees and vendors have the required technical, interpersonal skills and morale to meet and exceed the expectations of the Customer •Providing timely and effective communications with all employee levels within the project, the Customer's organization, and Client. Building a strong win-win relationship •Serving as a role model, mentor, and valued resource for the Customer and •Sharing process improvements and lessons learned with peers What we look for •Bachelor degree in Electrical or Mechanical Engineering or 10 years equivalent experience in a Facility Management discipline experience with the ability to travel to assigned projects •Prefer BOMA and/or IFMA designation (RPA/CFM) •Experience with directing, planning, developing and implementing strategic and operational plans •Experience in management of multi-disciplinary teams and working groups. •Lead Customer meetings •Oversee performance reviews for all on-site FM Team members and primary sub-contractors. •Manage Contract Compliance requirements •Perform periodic planned and random site 'evaluation inspections' to continuously monitor front-line performance •Monitor results from annual and monthly Customer Satisfaction surveys and implement corrective action as required •Promote a Facility Management Team culture oriented to Customer Satisfaction and Continuous Improvement.



  • Merced, California, United States Johnson Controls Full time

    About the RoleThe Customer Business Manager is a key position at Johnson Controls, responsible for ensuring customer satisfaction, contractual requirements, and financial performance across a broad spectrum of services. This individual will lead a team of qualified professionals and develop people-oriented management of resources to drive business...


  • Merced, California, United States Business Marketing Firm Full time

    Business Development AssociateWe are seeking a highly motivated and results-driven Business Development Associate to join our team at Business Marketing Firm. As a Business Development Associate, you will play a key role in partnering with brands and influencers to promote our clients who are at the top of their industries.Responsibilities:Develop and...


  • Merced, United States ICONMA Full time

    Customer Business Manager (Facility Manager) Location: Merced, CA Duration: 6 months Description: What you will do The Client Customer Business Manager (CBM) is the senior representative accountable for the overall performance of the on-site FM Team and Contract Deliverables. This individual ensures Customer Satisfaction and financial performance across a...


  • Merced, California, United States Global Technical Talent Full time

    Job Title: Customer Business Manager (Facility Manager)Duration: 6 monthsPay Range: $65/hrLocation: Merced, CAWe are seeking a seasoned Facility Manager to oversee the overall performance of our on-site FM team. As a Customer Business Manager, you will be responsible for managing construction activities, reviewing drawings, participating in design meetings,...


  • Merced, United States Cynet Systems Full time

    Job Description: Pay Range $57hr - $63hr Responsibilities: Understanding the contract terms and conditions and Customer expectations at a detailed level and taking ownership for outcomes. Project Management Skills; will be responsible for managing construction activities to include reviewing drawings and specifications, participating in design...


  • Merced, United States Business Marketing Firm Full time

    We partner with brands and influencers to promote clients who are at the top of their industries. We are a team of professionals who have an extremely diverse background, including customer service, fresh out of college, retail, sales, hospitality and more. Because of our proven success and expertise, we continue to obtain new clientele as we dramatically...

  • Marketing Manager

    3 weeks ago


    Merced, United States Business Marketing Firm Full time

    At our company, we have expanded exponentially over the past decade thanks to our dedicated and reliant Entry Level Marketing Manager team. We have put a massive focus on growth from within for our employees because we believe they encompass our core values. We have an incredibly diverse group of Entry Level Marketing Manager s who make all of our goals a...


  • Merced, California, United States Cynet Systems Full time

    Job DescriptionCynet Systems is seeking a highly skilled Customer Operations Manager to oversee the management of construction activities, including reviewing drawings and specifications, participating in design meetings, and providing best practices. The ideal candidate will have a strong background in facility management, with experience in managing...


  • Merced, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer...

  • Sales Manager

    3 months ago


    Merced, United States Aaron's Full time

    We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career...


  • Merced, United States Fortis Solutions Group Full time

    Job DetailsLevel Entry Job Location Merced, CA - Merced, CA Position Type Full Time Education Level High School Travel Percentage None Job Shift Office Job Category Customer Service Description As the Customer Relations Support associate, you will support our customers and the Customer Relations Team by means of order entry, filing, answering incoming calls,...


  • Merced, United States Now Optics Full time

    Reports to: Brand ManagerLocation: Store LocationAre you passionate about supporting others to achieve their highest level of performance when assisting customers in a fast-paced retail environment? Are you a role model and leader that advocates for your sales team? As a Stanton Optical Assistant Sales Manager you would be a sales leader, assisting the Sales...


  • Merced, California, United States Midas Full time

    At Midas, we are seeking a highly skilled Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service and driving business growth.Key Responsibilities:Deliver exceptional customer service while listening and...


  • Merced, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...


  • Merced, California, United States Nor-Cal Foods, Inc. Full time

    Restaurant Manager Job SummaryWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Nor-Cal Foods, Inc. As a Restaurant Manager, you will be responsible for leading our restaurant team to deliver exceptional customer experiences, drive sales growth, and maintain high operational standards.Key Responsibilities:Lead and...


  • Merced, United States Applied Industrial Technologies Full time

    This territory is looking for a great sales leader to build repeat business relationships and open new accounts. Our customer base is as diverse as our product line and includes food & beverage, light manufacturing, sand & gravel, construction, aeros Account Manager, Outside Sales, Manager, Sales, Sales Leader, Retail


  • Merced, United States Applied Industrial Technologies Full time

    This territory is looking for a great sales leader to build repeat business relationships and open new accounts. Our customer base is as diverse as our product line and includes food & beverage, light manufacturing, sand & gravel, construction, aeros Account Manager, Outside Sales, Manager, Sales, Sales Leader, Retail


  • Merced, California, United States Beacon Hill Full time

    About this Role:Beacon Hill is seeking a skilled Customer Business Services Manager to oversee the performance of our on-site Facilities Management team and ensure all contractual obligations are met.This is an instrumental role in driving customer satisfaction and enhancing financial performance across a diverse range of services. Key responsibilities...


  • Merced, California, United States Beacon Hill Full time

    Job Summary:Beacon Hill is seeking a highly skilled Customer Business Manager - Facilities to oversee the overall performance of the on-site Facilities Management team and ensure all contractual obligations are met. This role is instrumental in driving customer satisfaction and enhancing financial performance across a diverse range of services.Key...


  • Merced, California, United States Smart & Final Full time

    Job SummaryThe Part-Time Associate is a vital member of our Smart & Final team, reporting directly to the Store Manager. Key responsibilities include receiving inventory, maintaining store sections, operating a cash register, and providing exceptional customer service.Key ResponsibilitiesReceive and process inventory shipmentsStock and maintain store...