Assistant Store Manager

4 months ago


Hayward, United States O'Reilly Auto Parts Full time

Compensation Pay Range:
$17.05 - $20.90
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

ESSENTIAL JOB FUNCTIONS

Lead the store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...)

Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)

Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.

Make sure telephone is answered according to company policy.

Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.

Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.

Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:

Sales Specialist Training, Assistant Manager Certification and RSS Certification
Desired:

Certified Parts Professional Certification; ASE Certification

Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth


O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

  • Hayward, California, United States Holiday Station Stores - Workday Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Holiday Station Stores - Workday. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of retail sales associates.Key...


  • Hayward, Wisconsin, United States Holiday Station Stores - Workday Full time

    Job SummaryWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Holiday Station Stores - Workday. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesCustomer Satisfaction:...


  • Hayward, United States Holiday Station Stores - Workday Full time

    Store 2746036: 10478 State Road #27, Hayward, Wisconsin 54843Availability - Shift/Days Day Shift - Evenings Shift THIS IS A FULL TIME POSITIONESSENTIAL DUTIES:The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:Customer Satisfaction:  Provides and coaches store staff to provide excellent...

  • Store Manager

    3 weeks ago


    Hayward, California, United States GOODWILL OF THE SAN FRANCISCO BAY Full time

    Job DescriptionJob Title: Store ManagerJob Summary:The Store Manager is responsible for overseeing all aspects of their assigned store, including achieving financial goals, maintaining effective merchandise presentation, and developing assigned staff. The ideal candidate will possess strong leadership skills, excellent customer service experience, and a...

  • Shopify Store Manager

    3 weeks ago


    Hayward, California, United States Forone Full time

    Job DescriptionAs a key member of the Forone team, the Shopify Operation Manager will play a pivotal role in driving the success of our fashion brand's online store. This dynamic individual will be responsible for overseeing all aspects of the Shopify platform, ensuring a seamless and efficient online shopping experience for our customers.Key...


  • Hayward, WI, United States Holiday Station Stores - Workday Full time

    Store 2746036: Availability - Shift/Days   Day Shift - Evenings Shift   THIS IS A FULL TIME POSITION Provides and coaches store staff to provide excellent customer service in a courteous, friendly and attentive manner.  gives assistance and offers suggestions or recommendations to the customer.  Rings up all sales on cash register properly...


  • Hayward, California, United States dd's Discounts Full time

    Job Summary:As a Store Protection Specialist at dd's Discounts, you will play a critical role in maintaining a safe and secure environment for both associates and customers. Your primary responsibility will be to assist store leadership in ensuring a safe working environment and providing visible command presence.Key Responsibilities: Understand and practice...


  • Hayward, California, United States dd's Discounts Full time

    Job Title: Store Protection SpecialistAt dd's Discounts, we prioritize the safety and security of our customers and associates. As a Store Protection Specialist, you will play a crucial role in maintaining a safe and secure environment.Key Responsibilities:Understand and practice safe behaviors in all aspects of your work.Assist Store Leadership in...


  • Hayward, United States dd's Discounts Full time

    dd's Discounts - 24055 Hesperian Blvd. [Asset Protection / Security] As an Store Protection Specialist at dd's Discounts, you'll: Understand that safety is the number one priority and practice safe behaviors in everything they do; Assist Store Leadership in maintaining a safe and secure environment for both Associates and Customers; Provide visible...


  • Hayward, United States DDS DISCOUNTS Full time

    dd's Discounts - 24055 Hesperian Blvd. [Asset Protection / Security] As an Store Protection Specialist at dd's Discounts, you'll: Understand that safety is the number one priority and practice safe behaviors in everything they do; Assist Store Leadership in maintaining a safe and secure environment for both Associates and Customers; Provide visible command...


  • Hayward, United States dd's Discounts Full time

    dd's Discounts - 1163 W Tennyson Rd [Asset Protection / Security] As an Store Protection Specialist at dd's Discounts, you'll: Understand that safety is the number one priority and practice safe behaviors in everything they do; Assist Store Leadership in maintaining a safe and secure environment for both Associates and Customers; Provide visible...


  • Hayward, United States Hobby Lobby Full time

    YOU should work for a company that YOU believe in! As one of the first retailers to establish a nationwide minimum hourly wage well above the federal minimum wage, Hobby Lobby has a long track record of taking care of their employees. If this is what you're looking for in your next opportunity - Don't wait, take a leap of faith today! As a Senior Assistant...

  • Pharmacy Assistant

    4 weeks ago


    Hayward, California, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in assisting pharmacists in the practice of pharmacy, ensuring accurate and efficient dispensing of medications, and providing exceptional customer service to our patients.Key...

  • Assistant Manager

    2 weeks ago


    Hayward, United States Jack in the Box Full time

    Assistant Managers Great employees deserve great benefits! Bonus 4 x per year Paid vacation 3 weeks per year Medical, dental, vision, and life and disability plans Sick time and company holidays 401(k) plan with company match Leave programs for qualifying events Advancement opportunities Tuition assistance FREE meals on your shift Eligibility in Jack's...


  • Hayward, California, United States Forone Full time

    Job OverviewForone is seeking a highly skilled Shopify Operation Manager to join our team. As a key member of our operations team, you will be responsible for managing and optimizing our Shopify store, ensuring a seamless and efficient online shopping experience.Key ResponsibilitiesShopify Store Management: Oversee all aspects of the Shopify store, including...

  • Assistant Manager

    2 weeks ago


    Hayward, United States Eden Housing Full time

    Job Title: Assistant Manager Actively supports Eden's mission of creating and sustaining high-quality affordable housing communities that advance equity and opportunity for all. Department: Property Operations Location: Varied Reports To: Community Manager FLSA Status: Non-Exempt Last Updated: July 7, 2023 POSITION SUMMARY Within established management...


  • Hayward, United States Gecko Hospitality Full time $55,000 - $65,000

    Assistant Kitchen ManagerCasual-Full ServiceAre you ready to join a fast-paced, innovative team in the heart of Hayward, WI? Look no further! Our casual full-service pizza restaurant is seeking an experienced Assistant Kitchen Manager to help lead our passionate and dynamic kitchen staff. With a commitment to using only the freshest ingredients and creating...

  • Sales Manager

    3 weeks ago


    Hayward, California, United States Carter's Full time

    Job Summary:Carter's is seeking a Part Time Sales Manager to join our team. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce our new baby essentials, and help prep for the first day of school, and all the big and little moments in their parenting...


  • Hayward, California, United States Lucky Supermarkets Full time

    About UsLucky Supermarkets is a leading food retailer in California and Nevada, operating under several well-known brands, including Save Mart, Lucky, Lucky California, and Food Maxx. Our company is headquartered in the heart of the San Joaquin Valley, a region renowned for its rich agricultural heritage.Job SummaryWe are seeking a highly skilled and...

  • Sales Representative

    3 weeks ago


    Hayward, California, United States Claire's Full time

    Job SummaryClaire's is seeking a Sales Assistant to deliver exceptional customer service and drive sales through friendly and efficient interactions. Key responsibilities include:Deliver Sales - Provide customers with a fun and enjoyable shopping experience, demonstrating Claire's products and supporting store targets.Customer Service - Ensure customers...