Current jobs related to Intake Manager - Houston - R. L. Barclay & Associates, LLC
-
LVN Intake Manager
3 weeks ago
Houston, United States Doctor's Choice Home Care & Hospice Texas Full timeDescription:Summary of Essential Functions for the Position:Committed to Caring, the LVN Intake Manager, is responsible for providing exceptional customer service and demonstrating leadership to the intake staff, processes and systems related to the servicing of our customers both internal and external. Acts as a mediator and liaison for all customers,...
-
LVN Intake Manager
3 weeks ago
Houston, United States Doctor's Choice Home Care & Hospice Texas Full timeDescription:Summary of Essential Functions for the Position:Committed to Caring, the LVN Intake Manager, is responsible for providing exceptional customer service and demonstrating leadership to the intake staff, processes and systems related to the servicing of our customers both internal and external. Acts as a mediator and liaison for all customers,...
-
Intake Specialist
4 months ago
Houston, United States Protos Security Full timeCompany: Off Duty Services, Inc., a Protos Company. Title: Intake Specialist. Location: Houston, TX - Off Duty Services is seeking an Intake Specialist to join its team. The Intake Specialist will report directly to the Dispatch Manager and will be t Specialist, Intake, Skills, Technology, Healthcare, Internal
-
Intake
4 months ago
Houston, United States Pusch & Nguyen Law Firm, PLLC Full timeJob DescriptionJob DescriptionDescription:We are seeking an intake specialist to help our firm provide injured clients with the service and support they deserve. The Intake specialist will be responsible for interviewing prospective clients, gathering, and investigating all available details surrounding the accident, explaining our contract in detail,...
-
Intake Specialist
2 weeks ago
Houston, Texas, United States Pusch & Nguyen Law Firm, PLLC Full timeJob DescriptionWe are seeking a highly skilled Intake Specialist to join our team at Pusch & Nguyen Law Firm, PLLC. As an Intake Specialist, you will play a critical role in providing exceptional service to our clients and ensuring a smooth onboarding process.Key ResponsibilitiesClient Communication: Handle incoming phone calls and empathetically communicate...
-
Intake Coordinator
1 week ago
Houston, Texas, United States Star of Hope Full timeJob SummaryStar of Hope is seeking a highly skilled and compassionate Intake Coordinator to join our team. As a key member of our staff, you will play a vital role in coordinating the intake and referral process for our Men at Work Program, Spiritual Recovery Program, and RESCUE Program.Key ResponsibilitiesSchedule and Coordinate Intake Process: Schedule and...
-
Intake Coordinator
6 days ago
Houston, Texas, United States Star of Hope Full timeJob SummaryWe are seeking a highly skilled and compassionate Intake Coordinator to join our team at Star of Hope. As a key member of our staff, you will play a critical role in coordinating the intake and referral process for our Men at Work Program, Spiritual Recovery Program, and RESCUE Program.Key ResponsibilitiesSchedule and coordinate all aspects of the...
-
Client Intake Coordinator
3 weeks ago
Houston, Texas, United States Protos Security Full timeCompany:Protos SecurityTitle: Engaging Role for Client Intake Coordinator at Protos SecurityLocation:RemoteBecome a vital member of the Protos Security team as a Client Intake CoordinatorThe Client Intake Coordinator will collaborate closely with the Operations Manager, leveraging their expertise in technology and healthcare to enhance internal processes.Key...
-
Intake and Scheduling Coordinator
2 weeks ago
Houston, Texas, United States Catholic Charities of the Archdiocese Full timeAbout the RoleCatholic Charities of the Archdiocese is seeking a highly organized and detail-oriented individual to join our team as a Receptionist/Intake Specialist. This role is responsible for providing administrative support to our Counseling Services Program, ensuring seamless operations and exceptional client experience.Key ResponsibilitiesIntake and...
-
Patient Intake Coordinator
3 weeks ago
Houston, Texas, United States Minivasive Pain and Orthopedics Full timePatient Intake Coordinator Role at Minivasive Pain and OrthopedicsMinivasive Pain and Orthopedics is a distinguished outpatient clinic network dedicated to providing tailored healthcare solutions. We are seeking a Patient Intake Coordinator to enhance our team and ensure streamlined patient intake operations.Key Responsibilities:Enforce established policies...
-
Personal Injury Intake Specialist
3 months ago
Houston, United States D Miller & Associates PLLC Full timeJob DescriptionJob DescriptionWhy work with us D. Miller & Associates, PLLC is a well-respected, personal injury law firm in the Houston, Texas area. Our firm is a minority-based entity that provides opportunities for growth as we promote from within. We have a passion for positively impacting our local communities through advocacy and service. We strive to...
-
Intake Coordinator
1 day ago
Houston, Texas, United States Amaro Law Firm Full timeIntake SpecialistWe are seeking a dedicated and compassionate Intake Specialist to join our team at Amaro Law Firm. As the first point of contact for potential new clients, you will play a crucial role in providing exceptional support and gathering essential information to assess cases.Key Responsibilities:Identify new potential clients through inbound and...
-
Utilization Management Intake Specialist
2 months ago
Houston, United States Ethos Risk Services Full timeABOUT USEthos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our...
-
Counseling | Receptionist/Intake Specialist
4 weeks ago
Houston, United States Catholic Charities of the Archdiocese Full timeJob DetailsJob LocationCentral - Houston, TXEducation LevelHigh SchoolTravel PercentageNegligibleJob ShiftDayDescriptionCatholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our...
-
Intake Specialist
3 weeks ago
Houston, United States Amaro Law Firm Full timeWe are seeking a dedicated Intake Specialist to join our personal injury law firm. As the first point of contact for potential new clients (PNC), you will play a crucial role in providing compassionate support and gathering essential information to assess cases. You will be putting your inside sales and customer service knowledge to action to help our...
-
Spanish Language Intake Representative
2 weeks ago
Houston, Texas, United States The Law Offices of Hilda L. Sibrian Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Bilingual Intake Specialist to join our team at The Law Offices of Hilda L. Sibrian.Job Summary:Provide exceptional customer service to clients and their families in a fast-paced environment.Utilize strong communication skills to effectively communicate with clients, attorneys, and other...
-
Nurse Coordinator
2 weeks ago
Houston, Texas, United States UHS Full timeJob SummaryWe are seeking a highly skilled and compassionate Intake Registered Nurse to join our team at West Oaks Hospital. As a key member of our healthcare team, you will be responsible for coordinating assessments of incoming patients, working closely with Intake Counselors, and initiating the admission process.Key Responsibilities:Call Management and...
-
Intake Specialist
2 weeks ago
Houston, United States Amaro Law Firm Full timeWe are seeking a dedicated Intake Specialist to join our personal injury law firm. As the first point of contact for potential new clients (PNC), you will play a crucial role in providing compassionate support and gathering essential information to assess cases. You will be putting your inside sales and customer service knowledge to action to help our...
-
Counseling | Receptionist/Intake Specialist
4 weeks ago
Houston, United States Catholic Charities USA Full timeJob Details Description Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need. Join the Counseling...
-
Counseling | Receptionist/Intake Specialist
4 weeks ago
Houston, United States Catholic Charities of the Archdiocese Full timeJob DetailsJob Location Central - Houston, TX Education Level High School Travel Percentage Negligible Job Shift Day Description Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by...
Intake Manager
4 months ago
Our client, a high profile plaintiff's firm, is looking to hire an Intake Manager to join their team. This position will help manage the client intake process for a leading Texas personal injury law firm - while also providing a wide range of pre-litigation support on personal injury case files. This role will work closely with Firm Management to identify all viable claims, make recommendations on the follow-up for each, and then pursue these all the way through to sign-up.
This is a fantastic long-term career opportunity for someone who will consistently deliver A+ performance while maintaining a positive attitude - even when faced with difficult callers/clients, or tough deadlines.
Essential Functions
- Screening of new potential clients across the entire spectrum of single event personal injury matters, as well as mass torts (e.g. dangerous drugs, defective medical devices) and beyond
- Regular interaction with firm management on handling decisions
- Diligent, system-based follow-through on all wanted intakes
- Maintenance and enhancement of all data entered/saved to our case management software and drives
- Regular daily, weekly, and monthly reporting on intake
- New client sign-ups across all channels (in-person, email, text), in-office and remote, both during business hours and after hours
- Intake or pre-litigation investigation work, including crash reports, background checks, workers' compensation verification, OSHA investigations, etc.
- A full range of pre-litigation case management (e.g. medical and billing records; helping with medical treatment; inbound and outbound correspondence with clients, insurance adjusters, medical providers; etc.)
- Resolving client questions, concerns, and other escalated issues - by phone and in person
- Managing after-hours intake
- Support internal and external audits
- Ensuring complete compliance at all times with all ethical and legal obligations
- Additional projects, as assigned.
- 4-year college degree, along with strong academic track record evidenced by GPA, awards/honors, extracurricular activities, etc.
- Bilingual in Spanish (both spoken and written)
- Excellent customer service and sales skills, with the ability to consistently project confidence, empathy, and energy on the phone
- Ability to quickly relate what differentiates our firm and our service
- High emotional intelligence
- Excellent writing skills
- Must have valid driver license with good driving record
- At least 3 professional references that can speak to your performance in a similar environment
- Ability and willingness to work 50 hours per week in the office + and also be on call for after-hours support
- Experience working on various aspects of single event personal injury cases, e.g. medical treatment/records work, investigation work, day-to-day "case management", pre-lit paralegal work
- Top-notch written work product - even in fast-paced, high volume environment
- Quick on your feet & adaptable to the client/situation without missing a beat
- Exceptional attention to detail
- Driven self-starter
- Extremely effective verbal and written communicator
- Great at multi-tasking, time management, and organizing and prioritizing work with minimal oversight
- Able to motivate staff under his/her supervision
- Professionalism with all types of callers
