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Rental Agent

3 months ago

Henrico, United States Ourisman Toyota of Richmond Full time
RENTAL AGENT - Ourisman Toyota of Richmond

Ourisman Toyota of Richmond is expanding our TRAC (Toyota Rent A Car) Department and adding to our staff

Previous experience in the rental field helpful but not necessary. Ability to work a flexible schedule to include some Saturdays.

Job Responsibilities
  • Create the optimal rental experience by maximizing on sales and service opportunities for every customer
  • Greet customers professionally and prepare the rental agreement
  • Provide excellent customer service in all customer contact situations
  • Meet all sales and service standards
  • Maintain vehicle cleanliness (wash and vacuum) as needed
  • Maintain inventory on a daily basis
  • Handle all telephone and email inquiries in a friendly and helpful manner
  • Other job duties as assigned to meet the business needs
Qualifications
  • Ability to follow defined service and sales process
  • Demonstrate strong verbal and written communication skills
  • Must be able to work a flexible schedule including some Saturdays
  • Proficient in Microsoft Office
  • Strong organization skills and the ability to multi-task in a fast paced environment
  • Previous customer service or rental experience preferred
  • Valid Virginia driver's license


We offer a great work environment and excellent benefits package.

Pre-employment screening required includes criminal background, driving history.

Compensation based on experience.