Seen - Credit Dispute Specialist

3 days ago

Chicago, United States Seen Finance, Inc. Full time
Company Overview:

Seen is a financial technology company working with partners to provide innovative financial products to customers who otherwise do not have access to mainstream financial products. Seen is committed to financial inclusion, delivering exceptional value and customer satisfaction to its customers.

Position Overview:

We are seeking a knowledgeable and detail-oriented Credit Dispute Specialist to ensure compliance with the Fair Credit Reporting Act (FCRA) in all aspects of our business operations. The FCRA Specialist will be responsible for reviewing policies, handling consumer disputes, ensuring proper use of consumer information, and working closely with internal teams to ensure that all actions are in alignment with FCRA regulations.

Responsibilities:
  • Ensure company policies and procedures comply with the Fair Credit Reporting Act (FCRA) and other applicable regulations.
  • Review and assess consumer reports to ensure the accuracy and proper use of information.
  • Investigate and respond to consumer disputes in accordance with FCRA guidelines.
  • Collaborate with legal, compliance, and operational teams to manage risk and ensure ongoing FCRA compliance.
  • Educate and train internal teams on FCRA regulations and compliance best practices.
  • Keep up-to-date with changes in FCRA legislation and advise the company on necessary adjustments to processes.
  • Monitor the performance of external vendors handling consumer data to ensure compliance with FCRA.
  • Prepare and submit reports on compliance status and any areas of concern.
Requirements:
  • Bachelor's degree in law, business administration, or related field; at least 2 years of experience in lieu of degree.
  • Proven experience working with FCRA regulations and consumer data privacy.
  • Strong knowledge of the Fair Credit Reporting Act (FCRA) and other relevant laws.
  • Excellent research and investigative skills with attention to detail.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Experience working with legal teams and external regulators is an advantage.
  • Ability to interpret legal regulations and apply them in a business context.
  • Strong organizational skills and ability to manage multiple projects simultaneously.
  • Analytical mindset with the ability to identify potential risks and recommend solutions.
  • Familiarity with background screening processes and credit reporting agencies is highly desirable.
  • Intermediate experience working with Microsoft Excel and eOscar is desirable.
Why Join Us:
  • Opportunity to make a significant impact and drive growth at a fast-growing startup.
  • Collaborative and inclusive work environment where your ideas are valued and encouraged.
  • Competitive compensation package.
  • Comprehensive benefits package includes health, dental, vision, and 401(k) matching.
  • Flexible work arrangements and a culture that promotes work-life balance.


More...

Seen values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at Seen.com.

If you're passionate about driving growth, shaping the future of fintech, and making a positive impact on people's financial lives, we'd love to hear from you. Join us in our mission to revolutionize the credit card industry and empower individuals to achieve financial freedom with Seen. Apply now and be part of our journey

California Residents, please review our California Consumer Privacy Act Notice

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