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Software Systems Specialist III

4 months ago


Galveston, United States UTMB Health Full time
Minimum Qualifications:

Bachelor's degree or equivalent in a related field and 3 years of related experience.

Job Description:

To provide the technical skills and expertise required in developing and maintaining computer operating system software of the most complex nature.

This position is security sensitive and passing the following:

•5 Panel drug test

•Polygraph

•DOJ (Dept. of Justice) Background check

Major Responsibilities:
  • Maintain complex security system structure providing 24/7 support.
  • Analyzes existing and projected operating and application system procedures including studies of the interaction of several software systems to ascertain feasibility and performance.
  • Coordinates implementation of software systems and evaluates and modifies existing components of the computer operating and application systems.
  • Advanced troubleshooting (Tier 3) of complex security and law enforcement system issues, applying specialized knowledge and reaching solution. (i.e., Lenel, Genetech, Amberbox, GRID, MCT, Watchguard etc.)
  • Participates in studies of projected enhancements in hardware and software and in the development of recommendations to management based upon the results of such studies.
  • Conducts in person training and creates written documentation to assist personnel to navigate new and existing security system applications.
  • Supervises software system specialists of lower grade with respect to determination of and viable solutions to work problems and work assignments.
  • Create internal and external support documentation using Excel, word and other Microsoft programs.
  • Communicate effectively with command structure and other technical teams.
Preferred Certifications:
  • Lenel Certification
  • Genetech Certification
  • Watchguard Certification
Preferred Qualifications:
  • Experience working with Lenel access control enterprise system.
  • Experience with Genetech video management systems.
  • Experience with video analytics systems.
  • Experience with AXIS, Sony, and Bosch camera systems.
  • Experience in a distinct functional or cross-functional security areas.
  • (e.g., personal, physical, security, law enforcement, computer investigations)


Equipment and Work Environment:

Standard office environment but can involve outside or remote work depending on task. Requires a valid Texas driver's license due to occasional travel to UTMB campuses using department vehicle, and wear of department issued uniform.

Physical Requirements:

Moves equipment weighing up to 50lbs, ability to ascend and descend ladders, and stairs, walk long distances, stand for long periods of time, and work in confined spaces and in proximity to loud equipment.

Salary Range:

Minimum starting salary - $92,308 annually

Offer will commensurate based on education, certifications, and experience.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.