Current jobs related to Guest Services - McHenry - City Of Mchenry Il
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Guest Service Agent
4 weeks ago
McHenry, United States VTrips Full timeJob Type Full-time Description The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have. Full time, weekends required Must...
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Guest Service Agent
4 weeks ago
McHenry, United States VTrips Full timeJob Type Full-time Description The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have. Full time, weekends required Must...
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Guest Service Agent
1 month ago
McHenry, United States Taylor-Made Deep Creek Vacations Full timeJob DescriptionJob DescriptionDescription:The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have.Full time, weekends...
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Guest Services Representative
2 months ago
McHenry, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
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Guest Experience Specialist
2 months ago
McHenry, United States Petco Full time**Guest Experience Specialist ( sales associate)** Category: Stores Location: 2242 N Richmond Road, McHenry , IL 60051 Schedule: Part_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! What you'll do: Provide optimal guest experience services. Assist guests in the proper selection...
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Automotive Guest Care Sales Specialist
2 weeks ago
McHenry, United States Car-X Tire & Auto Full timeJob DescriptionJob DescriptionCompany DescriptionMonro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our...
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Customer Service Representative
6 days ago
McHenry, Illinois, United States Planet Fitness Full time{"title": "Member Services Representative", "description": "Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing...
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Customer Service Representative
1 week ago
McHenry, Illinois, United States Planet Fitness Full time{"Job Title": "Member Services Representative Full Time", "Job Description": "Job Summary:The Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key Responsibilities:Greet members, prospective members, and guests,...
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Customer Service Representative
1 week ago
McHenry, Illinois, United States Planet Fitness Full timeJob Summary:The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Member Engagement: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...
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Member Services Representative Weekend
4 months ago
McHenry, United States Planet Fitness Full timeJob Summary SAT & SUN 2 PM - 10 PM The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer...
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Member Services Full Time
2 months ago
McHenry, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all...
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Member Services Full Time
4 months ago
McHenry, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all...
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Member Services Representative Full Time
4 months ago
McHenry, United States Planet Fitness Full timeJob Summary: MONDAY - FRIDAY The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service....
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McHenry, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
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Automotive Sales and Service Representative
2 weeks ago
McHenry, Illinois, United States Car-X Tire & Auto Full timeJob SummaryWe are seeking a highly motivated and customer-focused Automotive Guest Care Sales Specialist to join our team at Car-X Tire & Auto. As a key member of our sales team, you will be responsible for providing exceptional guest care experiences and driving sales of automotive repair services and tires.Key ResponsibilitiesProvide superior guest care...
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Part-Time Member Services Associate
3 weeks ago
McHenry, Illinois, United States Planet Fitness Full timePosition Overview The Member Services Associate plays a crucial role in ensuring a welcoming environment for all members, potential members, and visitors by delivering outstanding customer service. Key Responsibilities Welcome members, prospective members, and guests, ensuring a high standard of customer care. Manage all front desk operations,...
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Automotive Sales and Service Representative
7 days ago
McHenry, Illinois, United States Car-X Tire & Auto Full timeJob SummaryWe are seeking a highly skilled and customer-focused Automotive Guest Care Sales Specialist to join our team at Car-X Tire & Auto. As a key member of our sales team, you will be responsible for delivering exceptional guest care experiences and driving sales of automotive repair services and tires.Key ResponsibilitiesProvide superior guest care...
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Host - McHenry Chili's
1 day ago
McHenry, Illinois, United States Chili's Grill & Bar Full timeHost Opportunity at Chili's Grill & BarAre you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!About the RoleAs a Host at Chili's, you will be the first point of contact for our guests, setting the tone for an unforgettable dining...
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Host - McHenry Chili's
3 days ago
McHenry, Illinois, United States Chili's Grill & Bar Full timeHost Opportunity at Chili's Grill & BarAre you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the RoleAs a Host at Chili's, you will be the first point of contact for our guests, setting the tone for an unforgettable dining...
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Host - McHenry Chili's
7 days ago
McHenry, Illinois, United States Chili's Grill & Bar Full timeHost Opportunity at Chili's Grill & BarAre you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the RoleAs a Host at Chili's, you will be the first point of contact for our guests, setting the tone for an unforgettable dining...
Guest Services
4 months ago
Salary: $14.00 HourlyLocation : 3636 Municipal Drive, McHenryJob Type: Part-TimeJob Number: 00089Department: Parks & Recreation DepartmentDivision: General RecreationOpening Date: 06/06/2024Closing Date: ContinuousUnder the direction and supervision of the Recreation Supervisor, the part-time Guest Services Attendant will provide quality customer service, sell memberships, register participants for activities, process facility rentals, assist with facility cleaning and room set ups. Guest Service Attendant will serve as the primary receptionist/greeter for visitors to the McHenry Recreation Center. This position cross trains for Fitness Center Attendant and Child Care as needed.Must have afternoon, evening, and weekend availability.Applications will be reviewed as received.Job DutiesPromptly greet guests in a pleasant and friendly manner.Provide excellent customer service to all customers. Maintain a professional, diplomatic, and friendly relationship with customers.Check in members and patrons, collect daily fees.Register customers for membership passes, programs, and events using registration software. Renew memberships and process key fobs.Review daily facility activities and upcoming events; be familiar with current programs.Accept payments, process transactions and receipts. Prepare daily deposit worksheet.Comply with all cash handling procedures.Comply with the dress code by coming to work in clean, presentable clothing and wearing an employee name tag.Answer phone calls and handle appropriately.Answer questions about the organization, its facilities and programs. Promote Park & Recreation programs and services.Use email to communicate with customers and staff.Maintains the cleanliness and organization of the front desk.May be scheduled during early mornings, evenings, holidays, weekends and during times of registration peak demand.Provide tours of facility as needed.Attends relevant staff meetings and trainings.Completes light facility cleaning, including wiping down fitness equipment, as directed.Racks weight equipment, as needed. Fills in for Facility Attendant when needed.Monitors locker rooms and common areas for cleanliness, and performs light cleaning as needed.Assists with Children's Center as needed.Perform a variety of clerical functions such as filing, making copies, sorting mail, and stocking literature wall with brochures and pamphlets. File paperwork and assist in maintaining records. Type simple tasks and material as assigned.Perform opening and closing duties of the facility as needed.Assist with special events.Act as 'Manager on Duty' when a Supervisor or Guest Service Lead is not present during nights and weekend shifts. Manager on Duty responsibilities include: resolving customer concerns, resolving incidents and processing incident and accident reports as necessary, contacting appropriate personnel for emergencies, monitoring facility by periodic building walk-throughs, general awareness of, and responsiveness to, facility and program needs at all times.Demonstrates a mature and professional attitude through dependability, punctuality and genuine awareness.Provides excellent customer service to all patrons. Maintain a professional, diplomatic, and friendly relationship with patrons.Promptly greet patrons in a pleasant and friendly manner.Follows all safety guidelines while using City of McHenry facilities.Administer first aid when absolutely necessary.Ensures adherence to safety and injury prevention policies and procedures; prepares accident reports as required.Keeps an open line of communication with Recreation Supervisor regarding daily operations, problems, and member feedback.Perform the job safely and in compliance with City of McHenry policies, procedures, work and safety rules and the employee manual.Performs related duties as required by management to meet the needs of the Parks & Recreation Department and the customer.Must pass background check and drug screen.Qualifications Must be at least 16 years of age.Requires strong people and customer service skills and the ability to communicate effectively with the staff and public.Good math skills, the ability to follow through on detailed work, and solid computer and keyboard skills required.Previous cash handling and customer service experience preferred.The successful candidate must be able to project a professional appearance.Must have a CPR, AED and First Aid certification or be willing to complete certification training within the first 60 days of employment.The City of McHenry is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, age, marital status, sexual orientation, gender identity, disability, veteran status, or any other protected class.
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