Customer Success Executive
2 days ago
Company Description
Exponential is an early-stage AI SaaS start-up with major traction serving the Nursing Home and Home Health industry (growth markets).
Role Description
Acts as the customers voice in the organization to help guide the product roadmap. Drives customer success by delivering proactive support, promoting product adoption, and cultivating enduring client relationships.
Responsibilities
- Ensure Seamless Onboarding: Guide customers through implementation and training to achieve rapid adoption of Referral Triage Pro.
- Resolve Issues Efficiently: Act as the main point of contact for customer inquiries, delivering timely resolutions to ensure satisfaction.
- Advocate for Customers: Gather feedback and collaborate with internal teams to influence product enhancements and service improvements.
- Build Strong Relationships: Foster trust and long-term partnerships by addressing client needs and driving success in post-acute care referrals.
Cultural Fit
- Ambition for extremely valuable outcomes
- Creative grit
- Excellent at teamwork -- we run flat and nimble
Hours: Minimum 5 hours a day up to 40 hours per week
Qualifications
- Minimum 2 years in a Customer Success role within a SaaS company.
- Proven ability to work effectively in a fully remote environment.
- Geographically in the United States.
-
Customer Success Executive
5 days ago
Hackensack, United States Exponential Full timeCompany Description Exponential is an early-stage AI SaaS start-up with major traction serving the Nursing Home and Home Health industry (growth markets). Role Description Acts as the customer’s voice in the organization to help guide the product roadmap. Drives customer success by delivering proactive support, promoting product adoption, and...
-
Customer Success Manager
2 weeks ago
Hackensack, United States LiveU Full timeDescription Come and join the world's leading provider of live IP video solutions. LiveU's patented cellular bonding technology is used by the world's top broadcasters (e.g. AP, BBC, CBS & CNN) and leading sports organizations (e.g. FIA World Rally Championship, NBA, LaLiga 2|3). LiveU offers a complete range of portable devices for live video coverage...
-
Executive Leader
3 days ago
Hackensack, New Jersey, United States Juicy Platters Full timeJob SummaryWe are seeking a highly motivated and experienced Executive Leader to join our team at Juicy Platters. As an Executive Leader, you will be responsible for leading our restaurant operations and ensuring that our guests receive an exceptional dining experience.This is an exciting opportunity for a results-driven professional to lead our team and...
-
Tax Consultant Leader
7 days ago
Hackensack, New Jersey, United States Regal Executive Search, LLC Full timeJob Summary:We are seeking a seasoned Tax Senior to join our team at Regal Executive Search, LLC. This is an exceptional opportunity for a highly motivated and experienced tax professional to lead our tax practice.About the Role:The successful candidate will have extensive experience in managing complex tax engagements, leading cross-functional teams, and...
-
Tax Senior Expert
6 days ago
Hackensack, New Jersey, United States Regal Executive Search, LLC Full timeWe are seeking a highly skilled and experienced Tax Professional to join Regal Executive Search, LLC. As a key member of our tax department, you will play a critical role in delivering exceptional service to our clients.Key Responsibilities:Develop and maintain productive relationships with clients' management throughout the year.Prepare corporate and...
-
Telecom Channel Sales Executive
7 days ago
South Hackensack, New Jersey, United States Natural Wireless Full timeUnlock Your Potential as a Telecom Channel Sales ExecutiveNatural Wireless is a premier Internet service provider on the US East Coast, specializing in fixed wireless Internet solutions. With over 20 years of experience, we have been at the forefront of connectivity innovation, delivering exceptional services to our partners.We are expanding our sales team...
-
Business Operations Coordinator
7 days ago
Hackensack, Minnesota, United States Matrix Executive Search, LLC Full timeWe are seeking a highly skilled Business Operations Coordinator to join our team at Matrix Executive Search, LLC. This is a fantastic opportunity to work in the accounting and tax services industry with a well-established CPA firm serving diverse industry clients and individuals.The estimated salary for this position is $45,000 - $55,000 per year, depending...
-
Customer Service Representative
7 days ago
Hackensack, Minnesota, United States Solventum Full timeCompany OverviewSolventum is a company that enables better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while...
-
Customer Service Representative
1 week ago
Hackensack, Minnesota, United States Firehouse Subs Bergen County Full timeOverview of Firehouse Subs Bergen CountyWe are a fast-paced restaurant committed to serving high-quality food and providing excellent customer service. Our team members play a vital role in our success, and we offer a competitive hourly wage of $13 plus tips and free meals.Salary and BenefitsOur crew members earn a starting hourly wage of $13, with...
-
Spa Team Member
6 days ago
Hackensack, New Jersey, United States Hand & Stone - Hackensack Full timeCustomer Service Representative OpportunityHand & Stone is looking for a skilled customer service representative to join their team in Hackensack. The ideal candidate will provide exceptional service to clients, greet them warmly, and handle phone calls efficiently.The successful applicant will be responsible for managing bookings, selling memberships, gift...
-
IT Sales Specialist
1 week ago
Hackensack, Minnesota, United States TeamKCI Full timeAbout the RoleWe are seeking an experienced IT sales professional to join our team as a Sales Executive. This is a fantastic opportunity for someone with a proven track record in selling IT maintenance services to large Enterprise accounts.As a Sales Executive, you will be responsible for identifying and pursuing new business opportunities, building...
-
AMR Marketing Manager
2 weeks ago
Hackensack, United States LiveU Full timeDescription LiveU is the pioneer of bonded cellular technology that allows storytellers to share their content with their audiences from wherever and whenever the story is. As the market leader, our customers include nearly all of the biggest and best storytellers across news, sports, entertainment and digital, as well as communicators in fields as diverse...
-
Construction Support Specialist
7 days ago
Hackensack, Minnesota, United States Raymond Alexander Associates and RAA Temps LLC Full timeJob Overview:We are seeking an organized and detail-oriented individual to provide administrative support to our Construction Executives and Sales/Estimating team.The successful candidate will be responsible for scheduling appointments, meetings, and site visits, as well as performing clerical and administrative tasks such as drafting letters, memos, and...
-
Solution Architect- Cloud and SaaS Solutions
1 week ago
Hackensack, United States LiveU Full timeDescription Join us as a Solution Architect, leveraging your expertise in broadcast and sports production to design tailored solutions and workflows for our clients. You'll bridge customer needs with LiveU's technology to maximize value and impact. Location: US Remote (East Coast preferred), with travel as needed About LiveU: Join the leader in live IP-video...
-
Solution Architect- Cloud and SaaS Solutions
1 week ago
Hackensack, United States LiveU Full timeDescription Join us as a Solution Architect, leveraging your expertise in broadcast and sports production to design tailored solutions and workflows for our clients. You'll bridge customer needs with LiveU's technology to maximize value and impact. Location: US Remote (East Coast preferred), with travel as needed About LiveU: Join the leader in live IP-video...
-
Solution Architect- Cloud and SaaS Solutions
1 week ago
Hackensack, United States LiveU Full timeDescription Join us as a Solution Architect, leveraging your expertise in broadcast and sports production to design tailored solutions and workflows for our clients. You'll bridge customer needs with LiveU's technology to maximize value and impact. Location: US Remote (East Coast preferred), with travel as needed About LiveU: Join the leader in live IP-video...
-
Chief Brand Officer for Food Innovations
7 days ago
Hackensack, Minnesota, United States Flora Food Group Full timeAbout Flora Food GroupWe are a global leader in the branded food industry, offering consumers a diverse range of products across four key categories: butters and spreads, creams, liquids, and cheeses. Our iconic brands, including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, are recognized for their...
-
Cloud and SaaS Solutions Expert
3 days ago
Hackensack, New Jersey, United States LiveU Full timeAbout the RoleWe're seeking an experienced Solution Architect to join our team, leveraging expertise in broadcast and sports production to design tailored solutions and workflows for our clients.Key Responsibilities:Client Discovery: Understand client workflows, challenges, and goals to recommend optimized LiveU solutions (e.g., Studio, Ingest, Matrix,...
-
Restaurant Operations Manager
3 days ago
Hackensack, Minnesota, United States RM HOSPITALITY GROUP, INC Full timeRosa Mexicano Restaurants, a renowned NYC based casual fine dining restaurant group, is seeking an experienced Restaurant Operations Manager to join our team at the Hackensack location.Company OverviewWe are a successful restaurant group known for outstanding hospitality and service, offering an authentic menu that has been hailed as the 'gold standard' of...
-
Solution Architect- Cloud and SaaS Solutions
1 week ago
Hackensack, United States LiveU Full timeDescription Join us as a Solution Architect, leveraging your expertise in broadcast and sports production to design tailored solutions and workflows for our clients. You'll bridge customer needs with LiveU's technology to maximize value and impact. Location: US Remote (East Coast preferred), with travel as needed About LiveU: Join the leader in live IP-video...